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Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony. More

As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery. More

Microsoft Teams emerged as one of the most utilised solutions for previously on-premises office teams as they migrated their work into their living rooms and home-offices; but for some teams, Teams was missing a certain crucial functionality.More

“We are dedicated to ensuring organisations meet their work-from-anywhere directives to increase responsiveness and resilience, while allowing employees to stay productive and effective in a mobile first world."More

“Businesses in the APAC region are expected to drive broader UCaaS adoption and cloud migration as they embark on digital transformation projects."More

Analysis reveals a growing penchant for super-sized SIP trunk groups, indicating a degree of channel over-subscription that leads to associated cost increases.More

"Even though the project is not fully completed, the client is already seeing savings in a host of areas."More

“We want our police force to be easily accessible and for the entire community to feel connected to them."More

The extended partnership builds on the work Dimension Data is already doing with NZ Police across networking and other key programmes of work.More

Interactive Intelligence has released its latest customer engagement, unified communications and collaboration cloud services to the ANZ region.More

Toshiba’s UCedge unified communications solution has won a 2015 Unified Communications Product of the Year Award from TMC.More

Voice Over Internet Protocol (VoIP) is becoming an increasingly popular choice and is undeniably on the rise in the enterprise and SME space.More

Our aim is to be the grand central station of VoIP news, bringing together industry, implementers and end users together in one spot.More

Interactive Intelligence has announced that it will partner with FMG, New Zealand’s leading rural insurer, to roll out its Customer Interaction Center (CIC) IP communications software suite.More

Companies investing in unified communications solutions report a tremendous return on investment for their efforts.More

What does Lync have to offer for a company striving for an effective corporate telephony strategy?More

Customers are attracted by price but kept by great serviceMore

Cloud is a fashionable buzz word at the moment, regularly thrown round by anyone who’s got two cents to put in on upcoming IT trends.More

Every vendor will talk about the flexibility of their systems; most, however, do not provide truly customised services.More

Telephony – in all its forms, be it on-premise PBX, VoIP, unified communications or contact centres – touches all New Zealand businesses. Heather Wright looks at the changes cloud is bringing to telephony.More

Here are some of the trends identified by the New Zealand Unified Communications Market Report 2011 from Frost & Sullivan: More