ticketing Stories

Australian Stories

ticketing stories

Afterpay Arena deal to reshape Sydney venue payments

The five-year deal could ease upfront costs for fans and boost spending on tickets, food and merchandise at one of Australia's busiest arenas.

By Karen Joy Bacudo • 4 min read • Last month

Digital Transformation

Melbourne Park appoints AXS as year-round ticketing provider

The deal gives fans a new digital ticketing system across Melbourne Park’s busiest venues, including Rod Laver Arena and AAMI Park.

By Sean Mitchell • 3 min read • Mon, 27th Apr 2026

Digital Transformation

Chaty links AI voice receptionist with ROLLER bookings

Chaty links its AI voice receptionist to ROLLER, letting attractions take bookings, payments and manage calls automatically around the clock.

By Catherine Knowles • 3 min read • Mon, 2nd Mar 2026

Data Analytics

TEG & Google Cloud launch AI assistant to personalise live events

Ticketek Entertainment Group and Google Cloud have launched Stella, an AI assistant enhancing live event discovery and personalising fan experiences.

By Shannon Williams • 3 min read • Wed, 19th Nov 2025

Global Stories

ticketing stories

Smart Cities

Bir signs deal to digitise Baku's Old City services

Visitors to Baku's UNESCO-listed Old City may soon use one app for navigation, tickets and payments under a new digital services pact.

By Karen Joy Bacudo • 4 min read • Last month

Unified Communications

Weverse deploys Google Cloud AI for global fan support

Fans in 245 countries and regions can now get round-the-clock help on tickets and merchandise as Weverse automates support with Google Cloud AI.

By Mark Tarre • 4 min read • Last month

IT Automation

PDQ adds software visibility tools & workflow integrations

IT teams can now spot missing and vulnerable software faster as PDQ expands inventory, package management and ticketing links.

By Sean Mitchell • 3 min read • Thu, 30th Apr 2026

DevOps

DevOps incidents jump 21% as downtime hits 9,255 hours

Longer outages at developer tools now threaten release schedules and productivity, with GitProtect estimating more than USD $740,000 in losses.

By Shannon Williams • 4 min read • Wed, 29th Apr 2026

Semiconductors

LIV Golf debuts AI 'Fan Caddie' second-screen companion

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026

Marketing Technologies

Fujifilm unveils full Creator Summit lineup for Melbourne

Fujifilm brings its Creator Summit to Melbourne with podcasters Toni and Ryan, Jord Hammond and 20+ sessions spanning photo, film and social.

By Sofiah Nichole Salivio • 4 min read • Thu, 12th Feb 2026

Digital Transformation

Sumsub unveils AI tool tying agents to human users

Sumsub launches AI Agent Verification to link automated activity to verified humans, tackling rising AI-driven fraud without blocking bots.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026

Customer Relationship Management

Twilio, AEG partner to enhance live sport & ticketing

Twilio and AEG sign a multi-year deal to power personalised fan engagement across Crypto.com Arena, LA Kings and ticketing platform AXS.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 21st Jan 2026

Customer Experience

Seattle Seahawks unite fan data with Amperity for better engagement

Seattle Seahawks partner with Amperity to unify fan data, enabling personalised engagement and improved experiences for supporters at Lumen Field and beyond.

By Melvin Hipolito • 3 min read • Fri, 19th Sep 2025

Stories from Other Regions

ticketing stories

Artificial Intelligence

Partyra teams up for Toronto Tech Week closeout party

The Toronto app gains a showcase in its home city as the official closeout party puts its AI-driven event discovery tool before founders and investors.

By Joseph Gabriel Lagonsin • 4 min read • Last month