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TCS named digital partner for European T20 Premier League
Data Analytics

TCS named digital partner for European T20 Premier League

The agreement will help the new franchise competition build fan apps, ticketing and data tools from launch across Ireland, Scotland and the Netherlands.

By Mark Tarre • 4 min read • Last month
Zendesk's outcome-based pricing balances AI with human touch
Software-as-a-Service

Zendesk's outcome-based pricing balances AI with human touch

Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.

By Anthony Caruana • 4 min read • Last month
PDQ adds ticketing integrations & Mac vulnerability tools
Software-as-a-Service

PDQ adds ticketing integrations & Mac vulnerability tools

Support teams can now handle device context and remediation in one place as PDQ widens its Windows and macOS management tools.

By Joseph Gabriel Lagonsin • 4 min read • Last month
PDQ adds ticketing integrations & macOS vulnerability tools
DevOps

PDQ adds ticketing integrations & macOS vulnerability tools

IT teams can now handle Mac and Windows vulnerabilities in one workflow, while support agents gain ticketing links that cut manual lookups and errors.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Aurionpro names David Maitland as Chief Strategy Officer
Digital Transformation

Aurionpro names David Maitland as Chief Strategy Officer

Expansion in Europe and the Americas is now a priority as Aurionpro adds a senior transit executive to drive growth beyond its home market.

By Sofiah Nichole Salivio • 3 min read • Last month
Personalised fan experiences top 2030 World Cup study
Smart Cities

Personalised fan experiences top 2030 World Cup study

Supporters want tailored journeys over stadium spectacle at the 2030 FIFA World Cup, as 40% backed personalisation in Designit's survey.

By Regine Laguilles • 4 min read • Fri, 24th Jul 2026
World Cup drives demand for data centre resilience
Disaster Recovery

World Cup drives demand for data centre resilience

Streaming, ticketing and live analytics at the expanded tournament are straining the unseen power systems that keep matches online and broadcast.

By Sofiah Nichole Salivio • 4 min read • Mon, 13th Jul 2026
Leap rebrands Ticketbooth as it expands across APAC
Software-as-a-Service

Leap rebrands Ticketbooth as it expands across APAC

Australian organisers could gain a single event system as Leap folds Ticketbooth into its APAC push, adding apps, analytics and marketing tools.

By Sean Mitchell • 4 min read • Thu, 9th Jul 2026
Flix expands Klarna payments across 21 US & Europe markets
Fintech

Flix expands Klarna payments across 21 US & Europe markets

Travellers on Flix services in 21 markets can now spread ticket costs over time as Klarna rolls out across Europe and the US.

By Karen Joy Bacudo • 4 min read • Wed, 8th Jul 2026
FIFA World Cup fever: How to build lasting fan loyalty with event tech
Customer Relationship Management

FIFA World Cup fever: How to build lasting fan loyalty with event tech

Disconnected ticketing and membership systems are leaving clubs and tournaments with patchy fan data, weakening loyalty and repeat attendance.

By Louis Rogers • 4 min read • Thu, 2nd Jul 2026

Stories from Other Regions

ticketing stories

Intersection hires KJ O'Connell to lead experiential sales
Smart Cities

Intersection hires KJ O'Connell to lead experiential sales

The hire strengthens Intersection's push into in-person marketing as brands shift budgets towards experiential campaigns across major US cities.

By Sofiah Nichole Salivio • 4 min read • Last month
Gisborne bus patronage falls 16% as public transport network faces changes
Local Government

Gisborne bus patronage falls 16% as public transport network faces changes

Passenger losses have prompted a review of Gisborne's routes, stops and school services after bus use fell 16% in six months.

By Local Democracy Reporter • 4 min read • Last month
Riskified & Marqeta boost fraud checks for issuers
Gaming

Riskified & Marqeta boost fraud checks for issuers

The tie-up could help card issuers approve more genuine online purchases, while reducing costly false declines and chargebacks across eCommerce.

By Karen Joy Bacudo • 4 min read • Last month
TBC Uzbekistan wins four Euromoney awards for excellence
Fintech

TBC Uzbekistan wins four Euromoney awards for excellence

Broadening its appeal beyond consumer banking, the lender has surpassed 6 million monthly users as digital adoption accelerates in Uzbekistan.

By Sofiah Nichole Salivio • 4 min read • Fri, 17th Jul 2026
Nambiar Group unveils new site, sets 10,000 staff goal
Human Capital Management

Nambiar Group unveils new site, sets 10,000 staff goal

The rebrand aims to sharpen the group's identity as it pursues a 10,000-strong global workforce across businesses from software to property.

By Sofiah Nichole Salivio • 4 min read • Tue, 14th Jul 2026
Cisco powers U.S. Open with secure event networking
Unified Communications

Cisco powers U.S. Open with secure event networking

Reliable Wi-Fi and cyber security helped organisers keep broadcasts, ticketing and fan services running at the U.S. Open.

By Mark Tarre • 5 min read • Fri, 3rd Jul 2026
The algorithm can't replace the room
Customer Experience

The algorithm can't replace the room

As AI floods feeds with endless content, concerts and festivals are drawing record crowds from fans seeking scarce, shared moments.

By Matthew Gibbons • 4 min read • Wed, 1st Jul 2026