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Australian Stories

Whatsapp stories

DocuSign integrates with WhatsApp, accelerating digital contract processes

DocuSign, global e-signature leader, has announced an integration with WhatsApp, aiming to enhance digital contract processes.

By Kaleah Salmon • 3 min read • Fri, 17th Nov 2023

DataCentre infrastructure

Monash University and CSIRO create quantum-secure online transaction algorithm

CSIRO, in association with Monash University, creates 'LaV', a quantum-secure algorithm enhancing online transactions.

By Catherine Knowles • 3 min read • Wed, 15th Nov 2023

Global Stories

Whatsapp stories

Phishing

Decline in trust with SMS platforms predicted by new XConnect study

A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.

By Catherine Knowles • 3 min read • Thu, 8th Feb 2024

Instagram

Global social media users surpass 5 billion mark, reports Digital 2024

Global social media users sail past the 5 billion mark, making up 62.3% of the population, as Digital 2024 report unveils commercial platforms' strong year-on-year growth.

By Imee Dequito • 3 min read • Wed, 31st Jan 2024

Air India launches AI assistant AI.g on WhatsApp for customer support

Air India's AI-driven virtual assistant, AI.g, has been launched on WhatsApp to offer customers an easily accessible support channel for over 1300 travel-related enquiries.

By Kaleah Salmon • 3 min read • Thu, 11th Jan 2024

Marketing Technologies

AI marked as top cybersecurity challenge for next year

Cybersecurity challenges for 2024, including AI-driven threats, are spotlighted by Kaspersky, urging heightened vigilance in adopting online security measures.

By Shannon Williams • 3 min read • Tue, 9th Jan 2024

DevOps

Google unveils Gemini, it's multimodal AI model that beats ChatGPT

Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.

By Sean Mitchell • 3 min read • Thu, 7th Dec 2023

Customer Relationship Management

Zoom looks to enhance CX with AI-powered refinements

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

By Shannon Williams • 3 min read • Thu, 7th Dec 2023

Phishing

Google apps, WhatsApp identified as primary malware conduits in retail sector

Google apps and WhatsApp emerge as primary malware distribution channels in the retail sector, warns Netskope Threat Labs.

By Shannon Williams • 3 min read • Thu, 16th Nov 2023

AI Agents

Indian teachers co-design AI tool with Microsoft for enhanced learning

Indian teachers collaborate with Microsoft Research on an AI tool, Shiksha copilot, to improve educational content.

By Sean Mitchell • 3 min read • Thu, 2nd Nov 2023

Firewalls

Squire Technologies launches Mirus, a game-changer in mobile communication

Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.

By Imee Dequito • 3 min read • Fri, 27th Oct 2023

Supply Chain

Balancing digital video demand and environmental sustainability in tech

The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.

By Kaleah Salmon • 3 min read • Tue, 24th Oct 2023

Marketing Technologies

Securing festive shopping: Tips to avoid online scams and protect personal data

As online festive shopping skyrockets, concerns about personal cyber security have deepened. Avoid becoming a victim of scams with these top tips.

By Sean Mitchell • 3 min read • Tue, 24th Oct 2023

Artificial Intelligence

Envato appoints Noelle Kim as Global CMO to Empower Creative Community

Envato, the online creative community, has hired Noelle Kim as its new global Chief Marketing Officer. Kim brings extensive experience from Meta and Google.

By Imee Dequito • 2 min read • Tue, 10th Oct 2023

EduTech

Publicis Sapient helps Salesforce users' integrate with WhatsApp

Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.

By Sean Mitchell • 2 min read • Fri, 6th Oct 2023

Unified Communications

Enhanced customer experience platform with Zoom AI-powered innovations

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023

Stories from Other Regions

Whatsapp stories

YouTube

'Singaporeans concerned over internet misinformation, Digital 2024 report reveals'

Despite high internet penetration, Singaporeans show concern over digital misinformation and personal data use, says the Digital 2024 report by Meltwater and We Are Social.

By Imee Dequito • 3 min read • Wed, 31st Jan 2024