IT Brief Australia - Technology news for CIOs & IT decision-makers

Workforce Technology stories - Page 3

Editorial anxious corporate office hiring freeze ai dashboard illustration

Expected AI gains prompt hiring freezes before returns are proven

Last month
#
data analytics
#
digital transformation
#
hcm
Firms are freezing hiring on the promise of AI gains, despite scant proof of returns and patchy training in how to use the technology.
Global business meeting world map table blocked by legal tax forms

Compliance gaps threaten global hiring for AI talent

Last month
#
data protection
#
hcm
#
risk & compliance
Compliance gaps are forcing firms to forfeit scarce AI talent, as most global hirers admit exposure to cross-border tax and labour risks.
Global business operations hub interconnected teams hr finance map

Deel unifies global hiring, pay and mobility tools

Last month
#
fintech
#
hcm
#
risk & compliance
Deel rolls out a unified platform for global hiring, payroll, planning and mobility after processing USD $22bn in pay and USD $250m in crypto.
Corporate training room ai brain presentation modern office scene

TCS & Pearson launch AI-driven workforce upskilling push

Last month
#
digital transformation
#
hcm
#
risk & compliance
TCS and Pearson unveil multi-year AI learning alliance to help global employers close skills gaps and prove returns on technology investment.
James

Employment Hero names James Keene APAC managing director

Last month
#
saas
#
digital transformation
#
cx
Employment Hero appoints long-serving executive James Keene as APAC managing director to drive regional growth and AI-led expansion.
Email attachment20260319 356281 q29xmx

Spectrum.Life buys three Aussie digital health firms

Last month
#
healthtech
#
telehealth
#
workforce technology
Spectrum.Life enters Australia with a triple acquisition, uniting MindFit at Work, We Lysn and Valion Health into one digital care platform.
David

Specialised AI will define the next era of Australian enterprise networks

Last month
#
edutech
#
agricultural technology
#
network infrastructure
Specialised AI is set to transform Australian enterprise networks, outgunning generic tools in resilience, reliability and local relevance.
Aerial modern data center campus with renewable energy elements

Amazon leads concentrated global hyperscale market

Last month
#
hyperscale
#
public cloud
#
martech
Amazon leads the concentrated global hyperscale data centre market, as the top 10 providers captured 46% of 2024 revenue.
Modern us hospital operations control room digital dashboards collab

Fairview selects Workday to modernise HR, finance, supply

Last month
#
digital transformation
#
hcm
#
rpa
Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.
Australian aged care frontline workers digital rewards dashboard

Humanforce adds automated rewards tools for frontline

Last month
#
hcm
#
erp
#
capital management
Humanforce launches automated rewards and recognition tools to help frontline employers tackle high turnover, engagement and compliance gaps.
Human ai collaboration equal access shared workspace dashboard scene

monday.com gives AI agents full user status on platform

Last month
#
saas
#
crm
#
devops
monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.
Ai contact center cloud hub with crm icons multichannel support

Salesforce unveils Agentforce AI-powered contact centre

Last month
#
crm
#
uc
#
data analytics
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Dematic

Warehouse automation shifts from cost saver to necessity

Last month
#
robots
#
digital transformation
#
cx
Warehouse automation shifts from a discretionary cost play to a strategic necessity as labour shortages and weak productivity squeeze ANZ firms.
Aerial sweden skelleftea battery factory ai datacenter wind hydro

Lyten's USD $5bn deal to build Swedish battery hub

Last month
#
datacentre infrastructure
#
hyperscale
#
dc
Lyten buys Northvolt's Swedish battery assets in a USD $5bn deal, planning a Skellefteå hub fusing cell plants with vast AI data centres.
Martyn

AI-era contact centres become strategic CX data hubs

Last month
#
crm
#
uc
#
data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
Australian office workers ai driven compliance dashboard oversight

Kinatico unveils AI-driven platform for workforce compliance

Last month
#
saas
#
digital transformation
#
hcm
Kinatico launches AI-powered Compliance platform to simplify workforce checks, promising real-time oversight for Australian employers.
Regina manfredi

Leadership will define the future of technology

Last month
#
digital transformation
#
cx
#
martech
Women tech leaders are reshaping AI and the workplace, proving diverse leadership is now a core driver of innovation, resilience and growth.
Chaty

Chaty links AI voice receptionist with ROLLER bookings

Last month
#
digital transformation
#
cx
#
martech
Chaty links its AI voice receptionist to ROLLER, letting attractions take bookings, payments and manage calls automatically around the clock.
Australian office pros handshake customer journey dashboard scene

MaxContact Australia rebrands as Kaizn in CX advisory shift

Fri, 27th Feb 2026
#
uc
#
data analytics
#
digital transformation
MaxContact Australia rebrands as Kaizn, expanding into independent CX and contact centre advisory across Australia and New Zealand.
Shane quinn 1

Kinetic IT earns fifth Deloitte Best Managed award

Fri, 27th Feb 2026
#
digital transformation
#
risk & compliance
#
deloitte
Kinetic IT secures a fifth straight Deloitte Best Managed award, underscoring its governance, culture and role in critical national sectors.