IT Brief Australia - Technology news for CIOs & IT decision-makers

Workplace automation stories - Page 3

Sydney office ai collaboration cloud hub governance workflows

Adactin joins national register for AI service providers

Mon, 9th Feb 2026
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Adactin has been added to Australia's national AI Directory, linking its cloud and AI services with organisations seeking local expertise.
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Explainer: AI and consulting debate history and impact

Thu, 5th Feb 2026
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data analytics
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digital transformation
Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.
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Salesforce disputes reports it cut 4,000 roles over AI

Tue, 3rd Feb 2026
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digital transformation
Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.
Modern uk office ai hr assistant brain network minimalist scene

PayFit rolls out contextual HR AI copilot to staff

Fri, 23rd Jan 2026
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data protection
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hcm
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erp
PayFit extends its contextual HR AI copilot to 220,000 staff, promising personalised, confidential answers on pay, leave and contracts.
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Goertzel & Lanier clash over AI autonomy & control

Fri, 16th Jan 2026
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Ben Goertzel and Jaron Lanier clash over whether increasingly autonomous AI deserves moral standing or must always remain under human control.
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Salesforce unveils AI-powered Slackbot as work agent

Thu, 15th Jan 2026
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data analytics
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digital transformation
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cx
Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.
Overhead modern office ai automation hub with robots and dashboards

'The Orchestrator' tops SmartRecruiters' job title list

Wed, 14th Jan 2026
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hcm
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erp
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payment technologies
SmartRecruiters crowns “The Orchestrator” Job Title of the Year as employers prioritise coordination roles in AI-driven, fragmented workplaces.
Emilyrose mcrae

Gartner maps nine AI-driven work trends CHROs face by 2026

Tue, 13th Jan 2026
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physical security
Gartner warns CHROs must confront nine AI-driven work trends by 2026, from layoffs and culture clashes to digital twins and 'workslop'.
Night office engineer with agentic ai robot arm coding screens

Perforce CTO forecasts rise of context & agentic AI

Tue, 6th Jan 2026
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digital transformation
Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.
Caitlin stephens

How non-technical teams can learn to embrace AI

Tue, 16th Dec 2025
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digital transformation
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apm
Non-technical teams can learn to embrace AI by champion-led experiments, simple tools and clear leadership to boost productivity safely.
Bird andrew hs

The missing middle: Why your AI strategy is failing

Fri, 21st Nov 2025
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risk & compliance
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ai
Most AI investments miss the middle ground-organisations must empower staff to build connected AI agents that automate real work safely and swiftly.
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Kore.ai brings AI agent automation to Microsoft 365 suite

Wed, 19th Nov 2025
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rpa
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ai
Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.
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Why enterprise AI keeps looking backwards instead of moving forward

Tue, 14th Oct 2025
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digital transformation
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llms
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ai
Many enterprise AI systems mimic human tasks, limiting innovation; experts urge shifting to machine-native designs for transformative potential beyond imitation.
Office manager uncertain ai technology modern workplace concerned employees

Most HR leaders doubt managers' AI skills despite rising demand

Thu, 9th Oct 2025
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Just 8% of HR leaders trust their managers have the skills to use AI effectively, despite rising employee performance demands linked to AI use, says Gartner.
Australian new zealand office workers confused by advanced robots modern office

AI adoption grows in Australia & New Zealand but skills lag

Thu, 9th Oct 2025
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ai
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productivity
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workplace automation
AI adoption is rising fast in Australia and New Zealand, but most workers lack training, hindering businesses from realising true benefits of the technology.
Office automation workflow processes computers gears collaboration illustration

monday.com launches AI agents & upgrades to power workplace automation

Thu, 25th Sep 2025
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martech
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monday.com launches AI agents and upgrades to boost automation, enhancing sales, marketing, and enterprise controls for over 250,000 users worldwide.
Busy contact centre human agents robotic assistants collaboration australia nz

Behind the bots: Rebuilding agent trust in the age of AI

Tue, 23rd Sep 2025
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martech
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ai
Contact centres in Australia and New Zealand embrace AI for efficiency but face challenges in rebuilding trust and support for human agents amid rising job anxieties.
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Incremental intelligence: The case for AI as an intern, not a partner

Mon, 22nd Sep 2025
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data analytics
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partner programmes
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risk & compliance
Treat AI like an intern, not a partner: start with small tasks, verify accuracy, and only promote its role once reliability is proven to manage risk effectively.
Handshake between business people with ai circuit connection modern office

Workday acquires Sana for USD $1.1 billion to boost AI at work

Wed, 17th Sep 2025
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hcm
Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.
Australian parliament house canberra ai digital nodes circuit patterns

Salesforce unveils AI tools for Australian government expansion

Thu, 28th Aug 2025
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digital transformation
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martech
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cdp
Salesforce launches AI tools for public sector and expands in Canberra, enhancing digital services as Australia ranks seventh in global AI readiness.