Stories by Michael Fleshman
Streaming services and lessons for unrivalled customer experience
Thu, 31st Mar 2022
#
crm
#
data analytics
#
cx
Deloitte researchers have called on broadcasters and content producers to invest in digital competence to thrive in the TV and video industry by 2030.
Three steps to creating a data-driven enterprise
Tue, 1st Feb 2022
#
data analytics
#
uc
#
martech
Harnessing the power of data is a challenge for many organizations. Here are three principles for successful digital transformation.
Why your business should adopt open source
Fri, 17th Dec 2021
#
network infrastructure
#
open source
#
network management
Enterprises face increasing complexity in their tech stack, but open source observability tools offer a solution. Collaboration and innovation drive adoption.
Taking the leap towards public cloud
Fri, 29th Oct 2021
#
digital transformation
#
public cloud
#
application security
Public cloud represents a significant shift for many organisations, and it’s vital to have senior leadership backing for the migration process.
Unlocking the power of Kubernetes through observability
Wed, 29th Sep 2021
#
open source
#
new relic
#
observability
The tech industry sees the value and potential of using Kubernetes, but its full potential is being held back by a lack of observability.
How businesses can gain a competitive advantage with log management
Fri, 28th May 2021
#
devops
#
cx
#
martech
The only way to maintain a competitive customer experience is to analyse and act on a complex, distributed set of data to proactively diagnose issues.