About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 25
Companies eager to adopt AI face data quality challenges
Thu, 6th Mar 2025
#
data analytics
#
digital transformation
#
partner programmes
New research from Semarchy reveals a stark contrast between businesses' ambition to invest in AI and their concerns about data quality, with only 46% trusting their data.
MSP report forecasts growth in revenue & cybersecurity
Thu, 6th Mar 2025
#
saas
#
dr
#
data analytics
N-able's latest MSP Horizons Report reveals a buoyant outlook for the managed services sector, with 59% of providers expecting revenue growth of 20% by 2025.
IBC selects eight projects for 2025 media innovation
Thu, 6th Mar 2025
#
uc
#
digital twins
#
ai
IBC has unveiled eight projects for its 2025 Media Innovation Programme, collaborating with firms like Verizon and BT to tackle key media technology challenges.
Accenture highlights AI autonomy in Technology Vision 2025
Thu, 6th Mar 2025
#
robots
#
digital transformation
#
cx
Accenture's Technology Vision 2025 report unveils AI's transformative potential, highlighting trust as key to leveraging its capabilities for businesses.
New Zealanders spent 24 million hours on hold in 2024
Thu, 6th Mar 2025
#
uc
#
it training
#
cx
A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.
Forrester highlights AI benefits & challenges in OSS use
Thu, 6th Mar 2025
#
virtualisation
#
open source
#
ai
Forrester has unveiled two reports analysing the benefits and hurdles of open-source software in AI, highlighting cost and governance as key challenges.
Red Hat partners with Orange for telco cloud transformation
Thu, 6th Mar 2025
#
uc
#
network infrastructure
#
sd-wan
Red Hat and Orange have teamed up to bolster Orange's international networks, implementing a cloud-native telco infrastructure using Red Hat technologies.
DoiT announces USD $250m fund to boost AI automation
Thu, 6th Mar 2025
#
hyperscale
#
public cloud
#
finops
DoiT has unveiled a USD $250 million fund to propel AI-driven automation in cloud operations, enhancing efficiency as businesses migrate to the public cloud.
NHS doctors struggle with fatigue as AI offers solutions
Thu, 6th Mar 2025
#
data privacy
#
ai
#
ethics
A Guardian report reveals a third of NHS doctors suffer extreme fatigue, raising concerns for patient care amid staff shortages and rising demands.
Businesses face GBP £500k hourly cost from IT outages
Thu, 6th Mar 2025
#
microsoft
#
software updates
#
cloud services
The recent Microsoft 365 outage has affected thousands globally, emphasising the need for businesses to prepare for costly IT disruptions, warns Bionic.
Afterpay Day 2025 report reveals consumer behaviour trends
Thu, 6th Mar 2025
#
ecommerce
#
digital marketing
#
afterpay
Afterpay's Afterpay Day Unlocked: 2025 report reveals a surge in consumer interest, with 50% of customers ready to seize retail opportunities this year.
Report reveals growing revenue gap in B2B content marketing
Thu, 6th Mar 2025
#
ecm
#
cx
#
martech
Report reveals a widening revenue gap in B2B content marketing, highlighting challenges for CMOs in linking increased budgets to tangible revenue outcomes.
Fit out costs rise in Asia Pacific, Tokyo remains priciest
Thu, 6th Mar 2025
#
hcm
#
property market
#
cushman and wakefield
Fit out costs are on the rise across APAC, with Tokyo maintaining its position as the priciest city at USD $195 per square foot, according to Cushman & Wakefield.
Australian insolvency rates predicted to increase in 2025
Thu, 6th Mar 2025
#
utilities
#
illion
#
financial services
A surge in insolvency risks is predicted for Australian firms in 2025, with failure rates rising 6% in late 2024 amid renewed financial pressures.
Trojan banker attacks on Android rise 196% in 2024
Thu, 6th Mar 2025
#
endpoint protection
#
phishing
#
advanced persistent threat protection
Kaspersky's latest report reveals a staggering 196% spike in smartphone malware attacks in 2024, with Trojan banker incidents tripling compared to last year.
Tech firms urge action for gender equality in industry
Thu, 6th Mar 2025
#
dei
#
ai
#
cleantech
Ahead of International Women's Day 2025, leading firms SS&C Blue Prism and SUSE urge enhanced gender equality in tech, spotlighting persistent disparities.
Salesforce launches Agentforce 2dx to optimise AI workflows
Thu, 6th Mar 2025
#
digital transformation
#
cx
#
martech
Salesforce has rolled out Agentforce 2dx, a cutting-edge digital labour platform that integrates AI agents into business workflows for enhanced efficiency.
UK manufacturing sector's cyber resilience misalignments
Wed, 5th Mar 2025
#
supply chain
#
cybersecurity
#
cyber attacks
New research by e2e-assure reveals a worrying gap between perceived and actual cyber resilience in the UK manufacturing sector, with 76% of risk owners misjudging their security.
Cloud Security Alliance surveys data risk management in cloud
Wed, 5th Mar 2025
#
data protection
#
hybrid cloud
#
cloud security
A new Cloud Security Alliance report reveals significant gaps in organisations' confidence and tools for managing cybersecurity risks in cloud environments.
Small businesses targeted by cybercriminals on dark web
Wed, 5th Mar 2025
#
malware
#
data protection
#
ransomware
A new report by Guardz reveals that small businesses are increasingly falling victim to cybercriminals, with dark web Attack as a Service schemes on the rise.