About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 26
Kami reaches $300 million valuation with new US investment
Thu, 22nd Aug 2024
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investment
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students
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teachers
New Zealand’s ed-tech star Kami secures major investment from Boston Ventures, boosting its valuation to $300 million and reaffirming its global ambitions.
UWE Bristol adopts Explorance MLY to analyse student feedback
Thu, 22nd Aug 2024
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edutech
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ai
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higher education
UWE Bristol has embraced AI by adopting Explorance MLY to efficiently analyse student feedback from various surveys, aiming to enhance outcomes and responsiveness.
Ransomware attacks soar 63% in US, 67% in UK, says report
Thu, 22nd Aug 2024
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ransomware
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advanced persistent threat protection
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cybersecurity
A Malwarebytes report reveals a 63% surge in US ransomware attacks and a 67% rise in the UK. The US healthcare sector is particularly hard-hit, enduring 71% of global attacks.
HSBC & Singlife top customer experience in Singapore study
Thu, 22nd Aug 2024
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cx
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martech
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hsbc
HSBC and Singlife lead in customer experience in banking, investments, and insurance, says Forrester's 2024 Singapore CX Index.
Recogni unveils Pareto, a breakthrough in AI chip efficiency
Thu, 22nd Aug 2024
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genai
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ai
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ai models
Recogni unveils Pareto, a groundbreaking logarithmic number system offering enhanced power efficiency, speed, and chip size for generative AI, set to revolutionise AI chip design.
Vertel completes major network upgrade for Icon Water in ACT
Thu, 22nd Aug 2024
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smartphones
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network infrastructure
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encryption
Vertel completes major upgrade for Icon Water's network, debuting Airbus Agnet MCx in Australia for secure, 99.99% available communications.
Rackspace launches new OpenStack solution for critical workloads
Thu, 22nd Aug 2024
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private cloud
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open source
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cloud services
Rackspace Technology launches Rackspace OpenStack Enterprise, reaffirming commitment to open-source cloud solutions for secure, efficient, and scalable workloads.
AI viewed more favourably in leadership roles, survey finds
Thu, 22nd Aug 2024
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ai
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cybersecurity
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ar, vr & metaverse
A Kaspersky survey reveals growing trust in AI, with 34% viewing it as better than humans in leadership and 57% ready to use AI for daily task management.
Orbus Software & Unipart join forces to boost digital solutions
Thu, 22nd Aug 2024
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it training
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healthtech
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government
Orbus Software and Unipart Consultancy form a new partnership to enhance digital transformation, utilising OrbusInfinity to provide live digital blueprints for diverse sectors.
UK CX leaders anticipate AI will redefine customer service
Thu, 22nd Aug 2024
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cx
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martech
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ai
Within the next three years, UK customer experience leaders foresee AI transforming CX, handling complex queries and potentially eliminating wait times.
Oracle NetSuite glitch leaks data from thousands of websites
Tue, 20th Aug 2024
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martech
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cdp
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cloud services
Thousands of websites using Oracle NetSuite's SuiteCommerce may be leaking private customer information due to misconfigured access controls.
Kaspersky outlines major cybersecurity challenges for 2024
Tue, 20th Aug 2024
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malware
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ransomware
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it training
Kaspersky’s 2024 forecast warns of heightened cyber dangers: AI-driven attacks, ransomware-as-a-service, and iOS vulnerabilities through Operation Triangulation.
AppOmni unveils new threat detection features for SaaS security
Tue, 20th Aug 2024
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saas
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crm
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mfa
AppOmni unveils advanced threat detection tools to enhance SaaS security. Key features include identity-centric analysis and a comprehensive SaaS Security Health Dashboard.
Zayo report shows dramatic rise in DDoS attacks across Europe
Tue, 20th Aug 2024
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uc
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ddos
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ai
DDoS attacks surge 106% in six months, with average duration up 18%. Zayo highlights AI advances and geopolitical conflicts as key drivers.
Yondr Group gains approval for new data centre in Slough
Tue, 20th Aug 2024
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cleantech
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sustainability
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pue
Yondr Group wins approval for a third data centre on its London campus in Slough. It aims for a 100+MW capacity and eco-friendly features.
Abnormal sees 350% uptick in phishing via file-sharing sites
Tue, 20th Aug 2024
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phishing
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email security
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cybersecurity
Abnormal Security’s latest report reveals a staggering 350% surge in file-sharing phishing attacks exploiting trusted domains.
Sophos launches customer success initiative to boost support
Tue, 20th Aug 2024
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firewalls
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ransomware
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network security
Sophos unveils Customer Success initiative to streamline support, offering security resources and educational tools to elevate cybersecurity.
ViCyber offers affordable cyber solutions to Australian SMEs
Tue, 20th Aug 2024
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ransomware
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cybersecurity
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healthtech
ViCyber offers SMEs affordable, automated cyber solutions amid stricter regulations and rising cyber threat costs, aiming to prevent substantial losses.
Endor Labs unveils tools to enhance OSS security efforts
Tue, 20th Aug 2024
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application security
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open source
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remediation
Endor Labs unveiled Upgrade Impact Analysis and Endor Magic Patches at Black Hat, offering new tools to tackle OSS security risks and accelerate vulnerability remediation.
Rising deepfake threats prompt surge in biometric defences
Thu, 15th Aug 2024
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ransomware
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phishing
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advanced persistent threat protection
Deepfake threats are on the rise, with 47% of firms encountering attacks; 75% are employing biometric defences, while 62% fear current measures are inadequate.