Atomicwork raises USD $14 million, bolsters AI tech & team

Atomicwork has secured an additional USD $3 million from key industry leaders, concluding its seed funding round with a total USD $14 million.

This final tranche of funding includes investments from more than 40 seasoned professionals, such as Chief Information Officers (CIOs) and Chief Technology Officers (CTOs), further solidifying confidence in the company's direction and offering.

Reflecting on the importance of IT service management and digital workplace automation, Atomicwork continues to provide solutions directed at enhancing productivity and employee experience. With platforms like Slack and Microsoft Teams central to workplace collaboration, Atomicwork's service management tools aim to streamline IT operations and empower businesses to scale efficiently.

Recently, Atomicwork strengthened its leadership team in the United States by appointing Lenin Gali as Chief Business Officer and Vandana Rao as Head of Customer Growth. Both individuals bring substantial experience in driving success within the enterprise software industry. The latest investment aims to further Atomicwork's progress in enterprise AI agents technology and expand its go-to-market (GTM) team in the U.S. over the next three years.

The investment has also brought a wealth of expertise from established enterprise IT, business, and technology leaders. This development aligns with Atomicwork's vision for future service management advancements. Alongside this funding round, Atomicwork has announced a strategic partnership with Enterprise AI company Cohere, enhancing its AI technology capabilities.

"We are thrilled to have the support of such an esteemed group of CIOs, CTOs, and CXOs," said Vijay Rayapati, co-founder and CEO of Atomicwork. "This strategic round not only brings us the additional financial resources to support our growth over the next three years but also invaluable expertise from some of the brightest minds in enterprise IT and business technology. We are excited about what the future holds as we continue to innovate and deliver value to our customers."

Commenting on the importance of the modern approach to service management, Abhinav Dhar, former CIO of TransUnion who is now an investor in Atomicwork, highlighted the challenges many enterprises face. "Today's enterprises are often trapped in a maze of fragmented information, disjointed business applications, and inefficient workflows. This fragmentation isn't just a productivity drain; it stifles collaboration and innovation across the board. In this AI era, it's clear that a modern approach to service management is essential. Atomicwork is pioneering a solution to this challenge, offering a platform that seamlessly unifies these disparate systems in an intuitive and engaging user experience that employees will love. By doing so, it liberates IT teams from the shackles of mundane tasks, allowing them to channel their energies into innovation and drive the strategic success that today's businesses demand."

Additional investors share this perspective. Avanish Sahai, former ecosystem leader at Salesforce, ServiceNow, and Google Cloud, along with Jay Ashok Modh, CEO of Intuitive Cloud, and Rich Waldron, CEO of Tray.ai, expressed their excitement about Atomicwork's potential to reshape enterprise service management through AI-driven, user-centric approaches.

Atomicwork's existing investors such as Storm Ventures, Z47 (formerly Matrix Partners), Blume Ventures, and Neon Fund also participated in this round. Arun Penmetsa, Partner at Storm Ventures, stated, "The lack of a modern and efficient service management solution has severely impacted employee performance and experience across the enterprise."

"Over the past two years, Atomicwork has built an incredible solution to address this pain point. It has been exciting to see the demand and adoption the product has seen from customers and IT leaders and we are thrilled to continue backing the team in this new round of financing."

Pranay Desai, Managing Director at Z47, added, "The company's innovative AI-powered service management is transforming how enterprises operate — driving efficiency and enhancing user experiences. With their remarkable traction among global CIOs, CTOs, and industry leaders, Atomicwork is well-positioned to lead the next wave of AI innovation in enterprise service delivery."

The new strategic investment round signifies a significant endorsement from experienced industry professionals and aligns with Atomicwork's strategic objectives for future growth and innovation in enterprise service management.