Elyos AI has raised USD $13 million in a Series A funding round as it builds AI agents for trades and field services firms.
Blackbird Ventures led the round, with participation from Y Combinator and Pi Labs. Elyos AI said the round brings its total funding to USD $16 million.
The London-based company sells software aimed at trade and field service operators such as plumbers, electricians, HVAC providers and facilities operators. Elyos AI said its AI agents manage customer communications and operational tasks across phone and email.
Product focus
Elyos AI said its system automates booking, dispatch and follow-ups. It said the agents integrate with systems commonly used in the sector. Elyos AI said its agents handle inbound calls, outbound follow-ups, missed calls and email workflows.
Many trade businesses run small administrative teams alongside field staff. Call volumes can spike during working hours. Businesses can miss calls when technicians are on jobs or when the office is understaffed.
"Trades businesses are overwhelmed by calls, emails, and admin - and that friction directly costs them revenue," said Adrian Johnston, Co-Founder, Elyos AI.
"We're building AI agents that work like effective front-office staff: answering every call, booking every job, and integrating deeply into the systems trades already use," said Johnston.
Customer claims
Elyos AI said it founded the company in 2023 as part of the Y Combinator programme. It named Philippa Brown and Panos Stravopodis as co-founders alongside Johnston. The company said it has seen rapid adoption.
Elyos AI said customers report higher booking rates and faster response times after deploying its agents. It also said customers report fewer missed calls.
The company cited Amax, a fire and security contractor, as an example customer. Amax Managing Director Tejas Mehta described changes after adopting the product.
"Before using Elyos, one of the biggest issues was the number of calls that were coming through. Elyos AI agents now handle 30% of technical calls with no human intervention. We're now in a situation where we can't imagine not working with Elyos."
Use of funds
Elyos AI said it plans to use the new capital to expand its engineering and go-to-market teams. It also said it will deepen integrations with field-service CRM products. The company said it will launch new AI agent features across voice, email and messaging.
Investors pointed to the size of the market for trade services and field work. They also pointed to the role of call handling and scheduling in revenue capture for small service providers.
"Elyos is going after a massive vertical market, and their deep understanding of trades businesses is evident in how well their voice agents perform in the real world," said James Palmer, Blackbird Ventures.
"Their growing traction and genuine customer love are powerful signals of product quality and the speed of the product and engineering team. We think Elyos is well positioned to define the AI category for field services and trades," said Palmer.
Pi Labs also framed the opportunity around longstanding gaps in software adoption in the trades. It pointed to operational efficiency as a driver for investment interest.
"Trade services is a multi-billion-dollar industry underpinning how the built world functions, yet it has long been underserved by modern software," said Faisal Butt, Managing Partner, Pi Labs.
"Elyos AI agents are helping trade businesses capture more revenue, improve customer experience and increase margins with a leaner operations team," said Butt.
International plans
Elyos AI said it plans international expansion in 2026. The company linked the plan to rising demand for automation in trade and field service operations.