Infosys expands Google Cloud tie-up for agentic AI
Infosys has expanded its strategic collaboration with Google Cloud, with the agreement focused on using Gemini Enterprise with Infosys Topaz.
The companies plan to broaden joint sales and solution development as Infosys builds a range of pre-packaged agentic AI products for large organisations. The products are intended to help clients design, deploy and manage AI agents across business systems with security and governance controls.
The tie-up builds on existing work in data, analytics and AI on Google Cloud. This latest phase also includes wider internal use of Gemini Enterprise and a broader training push for Infosys employees.
Industry focus
Infosys is targeting sectors including retail, manufacturing, healthcare, financial services, telecoms, energy and utilities. The new offerings are aimed at tasks such as supply chain forecasting, predictive maintenance, patient care coordination, fraud detection, compliance and network optimisation.
A key part of the programme is Infosys Topaz Fabric, a framework that brings together infrastructure, models, data, applications and workflows. Gemini Enterprise will be used alongside it in what the companies describe as an agentic AI approach for enterprise operations.
Infosys is also expanding its Google Cloud Centre of Excellence with Gemini Experience Centres in several regions. These sites are intended to let clients test prototypes and assess how Gemini Enterprise-based tools could be applied to their operations.
Platform Integration
The collaboration will also extend to Infosys-owned software products. EdgeVerve AI Next is set to incorporate agentic AI tools, while Finacle is being positioned to help banks use AI agents in customer onboarding, servicing and personalisation.
The move reflects a broader pattern among IT services groups and cloud providers as they seek to shift from pilot projects to larger deployments tied to business processes. Commercial focus has increasingly moved towards repeatable products and sector-specific use cases rather than general-purpose demonstrations.
Infosys cited two customer examples developed with Google Cloud technology. One involved a digital entertainment company that used an AI-driven voice search service built on the Gemini Enterprise Agent Platform with Infosys Topaz.
Adoption of that service rose to 30 per cent and was linked to an improvement in search Net Promoter Score and higher click-through rates. Infosys said the result was faster intent resolution for users.
A second example involved a media and publishing organisation that used Infosys Topaz and the Gemini Enterprise Agent Platform for content curation. Infosys said the system improved relevance across published articles and reduced manual work for editorial teams.
Internal rollout
Alongside customer-facing work, Infosys is adopting Gemini Enterprise across its own operations. It is rolling out Gemini CLI and related developer tools to more than 100,000 developers across its engineering and delivery teams.
The internal rollout is aimed at coding, code reviews and application modernisation. Infosys also plans to use Gemini Enterprise agents in marketing operations, finance workflows, IT service management, and employee support across human resources and knowledge operations.
The workforce programme is a significant part of the announcement. Infosys has introduced learning pathways with a target of 10,000 Google Cloud certifications and 50,000 Gemini Enterprise skill badges by the end of 2027.
The training covers both new recruits and more experienced staff who need role-based reskilling to design and deploy agentic AI systems. Large technology services companies have increasingly treated internal training as a necessary step in turning generative AI tools into billable client services.
For Google Cloud, the arrangement provides another route into large enterprise transformation projects through a major services partner. For Infosys, it adds a named hyperscale platform to its effort to package AI tools into repeatable offers across industries and within its own software portfolio.
"Agentic AI is the next frontier of enterprise transformation. By combining Gemini Enterprise with Infosys' deep industry expertise and its Topaz Fabric, we're making it easy for enterprises to build and deploy intelligent agents that will simplify workflows, improve productivity, and unlock new sources of business value," said Karthik Narain, Chief Product and Business Officer, Google Cloud.
"AI will redefine the competitive frontier in every industry. Our expanded collaboration with Google Cloud is about shaping that frontier - pairing Infosys Topaz Fabric and Gemini Enterprise to create an agentic AI ecosystem that accelerates decision-making and transforms workflows, thereby unlocking AI value at scale. We are aligning platforms, solutions, and talent to help our clients achieve durable, enterprise-grade outcomes - not experiments, but advantage," said Salil Parekh, Chief Executive Officer, Infosys.