Komo Technologies an Australian Customer Engagement platform is set to expand its existing extensive offering to disrupt the Loyalty Rewards market with the appointment of highly experienced loyalty innovator Aussie Merciadez to the new role of Global Chief of Customer Engagement and Loyalty Partnerships.

A trailblazer in loyalty and rewards programs, Aussie will spearhead Komo’s move into the category as it seeks to fill a gap in the market with a SaaS solution that makes it quick and easy for brands to create a cost-effective, fun, and compelling loyalty program.

Komo CEO and Co-Founder Joel Steel said Aussie’s extensive knowledge, network and expertise will ensure Komo’s entry into the loyalty space is seamless. Adding loyalty and rewards to our already world-leading Engagement Technology creates substantial opportunities to increase revenue and customer retention."