Plaud launches Team in Australia for workplace notes

Plaud has launched Plaud Team in Australia, targeting organisations that want to capture and organise workplace conversations.

The new team workspace expands Plaud's note-taking software from individual use to business-wide deployment, adding tools for management, collaboration and billing. Notes remain private by default unless users choose to share them. The service is designed to cover in-person meetings, phone calls and online discussions.

The launch follows the Australian debut of Plaud Note Pro and Plaud NotePin S. Plaud says it now has more than 2 million users globally, with adoption spreading from individual professionals to broader team use at startups and large companies.

Workplace context

Plaud is positioning the product around a common workplace problem: much of a company's decision-making happens in conversations rather than formal documents. Once meetings and calls end, that context is often lost, leaving teams without a clear record of what was discussed, what was decided and what should happen next.

In Australia, the product is aimed at both large organisations and the country's 2.7 million small and medium enterprises. Plaud also pointed to sectors where detailed note-taking is often important, including legal, marketing, real estate and healthcare.

At launch, Plaud Team includes centralised billing, user and device management, and workspace controls. Plaud says data is encrypted in transit and at rest, and its AI workflows use zero data retention and zero training by default.

Product rationale

Explaining the rationale for the launch, Nathan Xu said the company sees conversations as central to workplace decision-making.

"Most of the important thinking happens before anything gets written down," said Nathan Xu, Co-founder and Chief Executive Officer, Plaud. "It happens in conversations, when people are testing ideas, making sense of problems and figuring out what to do next. Plaud Team is built to help teams keep that context and build from it. Companies don't run on documents, they run on people, on conversation."

The product also reflects a broader shift in workplace software, as tools that began as personal productivity services are adapted for organisational use. In Plaud's case, demand from teams emerged as employees started using its note-taking products inside businesses and then sought more structured ways to share and manage that information.

Pricing plans

Plaud Team is being offered at an introductory price before moving to a higher standard rate. The annual plan costs AUD $366 during the introductory period, equivalent to AUD $30.50 a month, while the monthly plan costs AUD $45.50. After that, the annual plan will rise to AUD $462, equivalent to AUD $38.50 a month, and the monthly plan will increase to AUD $57.

Additional collaboration features are due later, aimed at helping teams centralise conversation records across an organisation. The additions are intended to keep staff aligned even when they were not present in a meeting or call.

Early adoption

An early customer in professional services said the product's appeal lies in preserving detail and context in sensitive discussions.

"In our work, accuracy, nuance and trust matter in every conversation," said Dean Benard, President and Chief Executive Officer, Benard and Associates. "Plaud helps my team capture critical details across interviews, calls, and case discussions without losing the human context behind them. With Plaud Team, we'll now have a more structured way to support collaboration across the firm while maintaining the rigor and professionalism our work demands."