Analyst report stories
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
It received the highest score in the Current Offering category and earned the highest possible scores in 15 of the 25 criteria evaluated.
Several big names have been revealed as underperforming compared with the market average with low partner sentiment.
Business confidence on IT spending is continuing to decline despite moves to ease economic lockdown, according to new research from IDC.
PC market expected to improve in Q2-Q4 despite COVID-19 impact, with smaller YoY declines than Q1, says Canalys.
Cloud-based web conferencing spending to grow by 25% in 2020 due to global workplace restrictions, but growth to slow in 2021, says Gartner.
PC and computing device shipments are set to drop 12.4% in 2020, says IDC, citing COVID-19's impact. Recovery is seen with a 1.3% CAGR over five years.
Thycotic has acquired Onion ID and launched new products aimed at enhancing privileged access management for cloud apps and remote workers.
Cognizant recognized as a Leader by Gartner in its 2020 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services.
Smartphone sales plummeted by 20.2% in Q1 2020 due to COVID-19, with major Chinese manufacturers and Apple hit hard, according to Gartner.
Analysts at Frost - Sullivan reveal that integrating 5G into industrial IoT will revolutionise key sectors by automating processes and boosting efficiency.
The growth in Q1 2020 was fuelled by new product launches from market leaders as well as increased perceived utility as people set up offices at home.
DigiCert wins Frost and Sullivan's 2020 Global Company of the Year for pioneering technologies and setting new standards in internet security.
Gartner reveals a 13.6% decline in global shipments of devices in 2020, impacting mobile phones, tablets, and PCs as COVID-19 shifts economic priorities.
BigCommerce has been recognized as a Strong Performer by Forrester Research in its evaluations of eCommerce platforms.
AI will play a growing role in stamping out issues such as recruitment bias, but they don't want to see the human element removed entirely.
New data from IDC predicts digital transformation spending will grow by 10.4% worldwide to an eye-watering US$1.3 trillion.
Accenture was recognised as having one of the most comprehensive security advisory and security assessment offerings.
Thanks to the acquisition of the Magneto platform, Adobe is the only vendor to have achieved a rating of 3+ out of 5 in all criteria in both Waves.
Simplicity, visibility and solution synergy have put SolarWinds into the 2020 Gartner Magic Quadrant for Application Performance Monitoring.
