Technology news for Australia's largest enterprises
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Kiwis abandon old-school support for mobile help
Research shows New Zealanders prefer mobile alternatives over traditional customer services channels.
Rob Spray: Leadership with pride
Global communication leader, Avaya, employs around 20,000 people worldwide. In early March of this year it added former Nortel managing director, Rob Spray as general manager of its New Zealand division.
Avaya claims award
A strong channel network has helped Avaya to top spot as Frost & Sullivan’s 2011 Asia Pacific Contact Center Applications Inbound Systems Vendor of the Year.
The five requirements for mobility greatness
Making mobility work for your customer requires five key requirements, says David Elliot, ANZ channel manager for Avaya
Unity Systems strikes AdvaTel reseller deal
Distribution Central's Unity Systems has signed up AdvaTel's InTouch solution for the New Zealand reseller channel.