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ComCom considers issues that may hinder UFB uptake
Draft study released that aims to identify issues that may impede the uptake of ultra-fast broadband in New Zealand.
Google to build UFB network in Kansas
Internet search giant signs deal with Kansas City to roll out a high-speed broadband network in 2012.
Fibre Watch: Pipe dreams
One company's recipe for making fibre-to-the-home available on tap involves blowing cables down consumers' water pipes.
Govt looks into Telecom variations
Comms Minister Steven Joyce has asked for feedback on a proposed variation to Telecom's operational separation undertakings in light of any RBI service it might offer.
Fibre Watch: Holiday from hell
Steven Joyce rejects industry outrage over the regulatory holiday provisions of the Telco Amendment Bill, accusing his critics of "jumping at shadows".
UFB "price book" leaked
The New Zealand Herald has obtained a "price book" that reveals wholesale charges set by Crown Fibre Holdings.
Now Telecom appoints Christchurch recovery director
Ralph Chivers steps up to lead the company’s Christchurch earthquake recovery efforts.
Fibre Watch: Uncertainty, frustration and bluster
Another fibre consortium makes it to the negotiating table but the fate of the ultra-fast broadband initiative remains uncertain.
Crown Fibre prioritises Central Fibre talks
Comms Minister Steven Joyce applauds the number of bidders stepping up to the mark, says it's great for the taxpayer.
Fibre Watch: UFB on shaky ground
The fate of the project is uncertain as the government makes it clear its spending priorities have changed overnight.
Govt considering UFB delay?
InternetNZ says the option to delay or scrap the UFB process is a possibility being considered by parts of government.
Sweating the small stuff
Is managing supplier performance driving you crazy? Cathy Adams, Principal Consultant at Vendor Management NZ shares her advice on fine-tuning supplier relationships.
How business has failed IT like a bad parent
The world has really screwed up with owning IT, like a bad parent screwing up a child’s upbringing and letting them develop bad habits, says Wellington-based IT consultant and popular blogger Rob England.
Where is my cash?
Done the work, parted with a product, or engaged in consultancy services? Then be sure you get paid for it, says Sarah Lochead-MacMillan, Director of SLM Group
2011 Trendwatch: Communications
What trends will drive communications in 2011? Ajay Kapoor, VP of Customer Service at Avaya tips desktop virtualisation, SIP and integrated social media channels amongst the prime bell-ringers
New to Twitter. What now?
Social media boffin Simone McCallum, shares personal insights into maximising the man-hours you pump into Twitter
A strategic approach to training
The estimated 30,000 staff working in contact centres across New Zealand have arguably just come through one of their toughest years on the frontline, says Mike Hull, from industry training organisation ETITO
Ticking the boxes
Reduced costs, increased revenue and heightened customer satisfaction are three very good reasons to be taking notice of contact centre trends, says Igor Portugal, CEO of open standards based IP telephony solutions specialist Vadacom
Putting the “Anti” into Social Media
Cloud based services, the rise of smart phones and mobile devices and employee engagement with social media in the workplace is having a significant impact on delivering services across the WAN
Overcoming WAN pains
Deploying a properly and sensibly thought-out WAN solution can save money and increase opportunities
Does cloud make WAN optimisation redundant?
WAN optimisation opportunities are positively expanding as companies make the move to cloud services
Remedy throughput bottleneck
WAN Optimisation versus Content Delivery Networks: how best to know what works in which situation?
Orcon customers report usage meter issues
Broadband counting halted while Orcon redesigns the system to eliminate negative error counts.
Orcon releases iPhone broadband usage app
Free app lets Orcon customers check their broadband usage via iPhone – Android version in the works