Case management stories - Page 2
New book urges leaders to put AI accountability first
Fri, 23rd Jan 2026
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risk & compliance
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ai
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ai ethics & governance
Kay Firth-Butterfield's new book urges senior leaders to treat AI governance and accountability as core duties, not afterthoughts.
Persistent revenue grows as AI, cloud deals accelerate
Thu, 22nd Jan 2026
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crm
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manufacturing
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data analytics
Persistent lifts quarterly revenue 17.3% year-on-year to USD $422.5 million as accelerating AI and cloud deals drive larger client wins.
ServiceNow deepens OpenAI pact to power voice-first AI
Wed, 21st Jan 2026
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digital transformation
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it automation
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rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
eflow posts 23% client growth & 56 new deployments
Wed, 21st Jan 2026
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saas
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digital transformation
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fintech
eflow posts 23% client growth and 56 new deployments in 2025 as demand for AI-driven, explainable trade surveillance tools accelerates.
SEON posts rapid growth & raises USD $80m Series C
Fri, 16th Jan 2026
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saas
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hyperscale
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fintech
SEON posts over 80% ARR growth, boosts API usage 250% and secures USD $80 million Series C to scale AI-powered fraud and AML platform.
Team Cymru & Filigran integrate Pure Signal with OpenCTI
Fri, 16th Jan 2026
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firewalls
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ransomware
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network security
Team Cymru and Filigran link Pure Signal and Scout with OpenCTI to enrich threat investigations, automate hunts and deepen global context.
Contrast links ADR with Datadog SIEM to cut alert noise
Wed, 17th Dec 2025
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firewalls
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ransomware
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siem
Contrast plugs its ADR into Datadog Cloud SIEM, streaming verified runtime attack data to slash alert noise and speed SecOps response.
UiPath & Talkdesk unite agentic AI for healthcare CX
Thu, 11th Dec 2025
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uc
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digital transformation
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cx
UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.
Atturra, Comtrac partner on AI-driven investigation tools
Thu, 11th Dec 2025
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document management
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data analytics
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digital transformation
Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.
AI-driven case strategy technology seen as key advantage for law firms
Thu, 30th Oct 2025
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data analytics
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ai
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legaltech
A report reveals 87% of senior lawyers see AI-driven case strategy software as essential, reshaping litigation by improving outcomes and competitiveness.
CrowdStrike enhances Falcon platform with new identity security tools
Fri, 19th Sep 2025
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uc
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siem
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pam
CrowdStrike upgrades its Falcon platform with FalconID, offering passwordless MFA and enhanced tools to secure human, AI, and non-human identities in hybrid IT.
FICO named top category leader for enterprise fraud solutions
Thu, 4th Sep 2025
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breach prevention
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risk & compliance
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erp
FICO has been named a category leader by Chartis Research for the fifth consecutive time in enterprise, payment fraud solutions and fraud platforms in 2025.
SAS named market leader for AI-driven fraud & AML solutions
Wed, 3rd Sep 2025
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risk & compliance
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genai
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llms
SAS has been named Market Leader in AI-driven fraud and AML case management, praised for its stable platform and advanced cloud-native AI features.
Hyland to open source AI-ready cloud repository for enterprises
Sat, 30th Aug 2025
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uc
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document management
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data analytics
Hyland will open source its AI-ready, cloud-native Content Repository, enhancing enterprise scalability, flexibility, and integration with modern AI workloads.
NiCE, Salesforce deepen AI partnership for unified service
Wed, 13th Aug 2025
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crm
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uc
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cx
NiCE expands its AI partnership with Salesforce to unify customer service via deeper integration between CXone Mpower and Service Cloud platforms.
Holding Redlich launches Cicero AI platform pilot with Automatise
Tue, 24th Jun 2025
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data protection
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digital transformation
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rpa
Holding Redlich has begun a two-month pilot of Automatise's Cicero AI platform to enhance efficiency and data security across key legal practice groups nationwide.
TCS & Council of Europe Development Bank automate reconciliation
Wed, 18th Jun 2025
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digital transformation
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fintech
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risk & compliance
TCS partners with the Council of Europe Development Bank to automate reconciliation using AI, enhancing efficiency and transparency in European operations.
AI fraud detection & whistleblower system launched in Australasia
Wed, 18th Jun 2025
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data analytics
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risk & compliance
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ai
Report It Now and Accord Analytics have launched an AI-driven fraud detection and whistleblower system across Australasia to tackle rising fraud.
SEON expands real-time AML suite with AI-driven risk platform
Fri, 13th Jun 2025
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fintech
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risk & compliance
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ai
SEON launches AI-powered real-time AML suite, unifying fraud and compliance tools to enhance risk detection and streamline regulatory reporting.
Opus 2 leads AI litigation management in major law firms survey
Fri, 13th Jun 2025
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digital transformation
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ai
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management
Opus 2 leads AI adoption in litigation management, with nearly half of major law firms choosing its platform, five times more than any rival solution.