IT Brief Australia - Technology news for CIOs & IT decision-makers

Case management stories - Page 3

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Melbourne university selects Rimini Street for Salesforce support

Tue, 29th Apr 2025
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The University of Melbourne's Mobile Learning Unit partners with Rimini Street to enhance support for its Salesforce-based eLearning platform and ensure operational efficiency.
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CrowdStrike broadens Falcon threat hunting to third-party data

Tue, 29th Apr 2025
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cloud security
CrowdStrike extends Falcon OverWatch threat hunting to third-party data, boosting detection across unmanaged infrastructure and all attack surfaces.
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ICC enhances arbitration platform with Opus 2 technology

Thu, 3rd Apr 2025
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document management
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ecm
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The ICC has launched an enhanced version of its Case Connect platform, powered by Opus 2, to streamline arbitration and improve dispute resolution efficiency.
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Ripjar study shows GenAI set to reshape AML compliance

Tue, 3rd Dec 2024
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risk & compliance
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genai
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ai
A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.
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Dave Schneider joins Logpoint as VP of marketing

Fri, 22nd Nov 2024
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siem
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advanced persistent threat protection
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partner programmes
Logpoint has appointed Dave Schneider as Vice President of Marketing, tasked with enhancing the company's global strategy and driving growth.
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Salesforce introduces integrated upgrade with Salesforce Foundations

Fri, 6th Sep 2024
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Salesforce launches Salesforce Foundations, a major upgrade integrating Sales, Service, Marketing, Commerce, and Data Cloud features at no added cost, enhancing user experience.
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Report It Now launches whistleblowing platform in Australia

Wed, 3rd Jul 2024
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transparency
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Report It Now has launched in Australia, offering its EthicsPro SaaS to aid organisations in handling whistleblowing, regulatory concerns, and ethical conduct.
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Newgen Software earns spot in Gartner guide for grant management solutions

Wed, 26th Jun 2024
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healthtech
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data warehousing
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workflow
Newgen Software has been recognised in Gartner's guide as a key player in grant management solutions for state and local Governments, marking a major achievement.
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Logpoint appoints Hemmingsen as SVP of people & culture

Tue, 25th Jun 2024
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cybersecurity
Logpoint appoints Gitte Hemmingsen as SVP of People and Culture, aiming to boost workforce engagement and attract top cybersecurity talent under new CEO Mikkel Drucker.
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Queensland harnesses Optimation Connect for justice rehabilitation

Thu, 18th Apr 2024
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online services
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digital revolution
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accessibility
Queensland Corrective Services pioneers a digital revolution in justice rehabilitation by introducing Optimation Connect, a biometric-enabled system aimed at inclusive and accessible case management.
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Appian introduces AI-facilitated case management studio for businesses

Wed, 6th Mar 2024
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Appian's new AI-facilitated Model Case Management Studio, aimed at streamlining business workflows, is immediately available, promising a bespoke case management solution in just six weeks.
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Absoft integrates Salesforce Service Cloud in service delivery upgrade

Wed, 21st Feb 2024
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data analytics
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cx
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martech
Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.
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Looking ahead: The great marketing technology transition

Fri, 9th Feb 2024
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uc
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digital transformation
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cx
Rising consumer expectations and digitisation push businesses to upgrade legacy systems for advanced, cloud-based platforms for improved customer engagement and long-term growth.
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Sean Muirhead named Chief Product Officer at Logpoint

Wed, 7th Feb 2024
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firewalls
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network security
Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.
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Logpoint enhances Converged SIEM for optimised threat detection

Wed, 31st Jan 2024
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advanced persistent threat protection
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Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.
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Emplifi recognised as significant vendor in Forrester's Social Suite Landscape

Wed, 3rd Jan 2024
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Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.
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Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide

Thu, 14th Dec 2023
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data analytics
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digital transformation
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martech
Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.
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NetWitness lauded as cybersecurity leader in GigaOm Radar Report

Tue, 12th Dec 2023
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NetWitness has been celebrated as a cybersecurity industry leader, specialising in NDR and SIEM, in the GigaOm Radar Report.
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Technology emerges as macroeconomic management tool for 2024

Tue, 5th Dec 2023
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fintech
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martech
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commerce systems
Gazing into the crystal ball for 2024, CFOs are likely to expect economic uncertainty in 2024 due to continued high-interest rates and inflation.
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ServiceNow & Amazon Web Services announce five-year strategic collaboration

Thu, 30th Nov 2023
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hyperscale
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public cloud
ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.