Case management stories - Page 3
Melbourne university selects Rimini Street for Salesforce support
Tue, 29th Apr 2025
#
saas
#
edutech
#
martech
The University of Melbourne's Mobile Learning Unit partners with Rimini Street to enhance support for its Salesforce-based eLearning platform and ensure operational efficiency.
CrowdStrike broadens Falcon threat hunting to third-party data
Tue, 29th Apr 2025
#
semiconductors
#
mfa
#
cloud security
CrowdStrike extends Falcon OverWatch threat hunting to third-party data, boosting detection across unmanaged infrastructure and all attack surfaces.
ICC enhances arbitration platform with Opus 2 technology
Thu, 3rd Apr 2025
#
document management
#
ecm
#
martech
The ICC has launched an enhanced version of its Case Connect platform, powered by Opus 2, to streamline arbitration and improve dispute resolution efficiency.
Ripjar study shows GenAI set to reshape AML compliance
Tue, 3rd Dec 2024
#
risk & compliance
#
genai
#
ai
A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.
Dave Schneider joins Logpoint as VP of marketing
Fri, 22nd Nov 2024
#
siem
#
advanced persistent threat protection
#
partner programmes
Logpoint has appointed Dave Schneider as Vice President of Marketing, tasked with enhancing the company's global strategy and driving growth.
Salesforce introduces integrated upgrade with Salesforce Foundations
Fri, 6th Sep 2024
#
cx
#
martech
#
cdp
Salesforce launches Salesforce Foundations, a major upgrade integrating Sales, Service, Marketing, Commerce, and Data Cloud features at no added cost, enhancing user experience.
Report It Now launches whistleblowing platform in Australia
Wed, 3rd Jul 2024
#
saas
#
transparency
#
asic
Report It Now has launched in Australia, offering its EthicsPro SaaS to aid organisations in handling whistleblowing, regulatory concerns, and ethical conduct.
Newgen Software earns spot in Gartner guide for grant management solutions
Wed, 26th Jun 2024
#
healthtech
#
data warehousing
#
workflow
Newgen Software has been recognised in Gartner's guide as a key player in grant management solutions for state and local Governments, marking a major achievement.
Logpoint appoints Hemmingsen as SVP of people & culture
Tue, 25th Jun 2024
#
siem
#
hcm
#
cybersecurity
Logpoint appoints Gitte Hemmingsen as SVP of People and Culture, aiming to boost workforce engagement and attract top cybersecurity talent under new CEO Mikkel Drucker.
Queensland harnesses Optimation Connect for justice rehabilitation
Thu, 18th Apr 2024
#
online services
#
digital revolution
#
accessibility
Queensland Corrective Services pioneers a digital revolution in justice rehabilitation by introducing Optimation Connect, a biometric-enabled system aimed at inclusive and accessible case management.
Appian introduces AI-facilitated case management studio for businesses
Wed, 6th Mar 2024
#
cx
#
martech
#
data fabric
Appian's new AI-facilitated Model Case Management Studio, aimed at streamlining business workflows, is immediately available, promising a bespoke case management solution in just six weeks.
Absoft integrates Salesforce Service Cloud in service delivery upgrade
Wed, 21st Feb 2024
#
data analytics
#
cx
#
martech
Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.
Looking ahead: The great marketing technology transition
Fri, 9th Feb 2024
#
uc
#
digital transformation
#
cx
Rising consumer expectations and digitisation push businesses to upgrade legacy systems for advanced, cloud-based platforms for improved customer engagement and long-term growth.
Sean Muirhead named Chief Product Officer at Logpoint
Wed, 7th Feb 2024
#
firewalls
#
siem
#
network security
Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.
Logpoint enhances Converged SIEM for optimised threat detection
Wed, 31st Jan 2024
#
semiconductors
#
advanced persistent threat protection
#
soc
Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.
Emplifi recognised as significant vendor in Forrester's Social Suite Landscape
Wed, 3rd Jan 2024
#
cx
#
martech
#
ai
Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.
Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide
Thu, 14th Dec 2023
#
data analytics
#
digital transformation
#
martech
Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.
NetWitness lauded as cybersecurity leader in GigaOm Radar Report
Tue, 12th Dec 2023
#
uc
#
siem
#
ndr
NetWitness has been celebrated as a cybersecurity industry leader, specialising in NDR and SIEM, in the GigaOm Radar Report.
Technology emerges as macroeconomic management tool for 2024
Tue, 5th Dec 2023
#
fintech
#
martech
#
commerce systems
Gazing into the crystal ball for 2024, CFOs are likely to expect economic uncertainty in 2024 due to continued high-interest rates and inflation.
ServiceNow & Amazon Web Services announce five-year strategic collaboration
Thu, 30th Nov 2023
#
saas
#
hyperscale
#
public cloud
ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.