IT Brief Australia - Technology news for CIOs & IT decision-makers

Case management stories - Page 4

Legal  2

The significance of the client portal for creating a dynamic legal firm

Mon, 27th Nov 2023
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digital transformation
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ai
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opinion
Legal firms are increasingly turning towards client portals as a powerful tool to streamline their operations and enhance client interactions.
Government

Appian introduces case management solution for the public sector

Tue, 31st Oct 2023
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apm
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lcnc
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software development
Appian launches a case management solution for the government, integrating AI and workflow to simplify casework processes.
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LogRhythm expands Axon SIEM platform to APAC region

Tue, 3rd Oct 2023
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siem
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logrhythm
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novacoast
LogRhythm has unveiled significant advancements to its Cloud-Native SIEM Platform, LogRhythm Axon, as it expands into the APAC region.
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Logpoint unveils new capabilities to Converged SIEM platform

Wed, 13th Sep 2023
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siem
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converged infrastructure
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cybersecurity
Logpoint has announced the release of enhanced automation, investigation, and incident response capabilities to its Converged SIEM platform.
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Perth to be NEC's base for new digital government Centre of Excellence

Thu, 6th Jul 2023
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digital signage
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displays
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government
NEC Australia has selected Perth, Western Australia, to be the home for its new Australian Centre of Excellence in digital government.
4

Verint introduces its enterprise experience management solution

Sat, 17th Jun 2023
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data analytics
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cx
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martech
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
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Appian Revolutionizes Productivity with Expanded AI Strategy

Tue, 13th Jun 2023
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apm
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lcnc
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llms
Appian's focus is on democratising access to AI technology in order to unlock productivity gains for developers.
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Enterprise content management market to reach $35.8 billion

Tue, 9th May 2023
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ecm
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martech
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hybrid & remote work
The adoption of ECM solutions by all sectors of the economy is a major shift experienced by the digital marketing sphere of the global market.
Supply chain shortages

Manhattan Associates named finalist for Omnichannel Excellence

Thu, 20th Apr 2023
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martech
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supply chain
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omnichannel
Manhattan Associates has been recognised at the 2023 Vendors in Partnership (VIP) awards as an Omni-Channel Excellence finalist in Australia.
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Adaptive security, sovereign cloud, hyperautomation top govt tech trends

Tue, 18th Apr 2023
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supply chain
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cybersecurity
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cloud services
Adaptive security, sovereign cloud, and hyperautomation are amongst the top 10 government technology trends for 2023.
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Regional Contact Centre established for Ukraine refugees

Fri, 14th Apr 2023
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uc
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healthtech
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contact centre
According to UNHCR, more than 8 million Ukrainian refugees were recorded across Europe by the end of February 2023, a year after the war began.
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Logpoint adds new capabilities to cybersecurity ops platform

Fri, 31st Mar 2023
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cybersecurity
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convergence
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critical infrastructure
Logpoint has announced the new release of capabilities to its cybersecurity operations platform, converging SIEM, SOAR, UEBA, endpoint security, and BCS tech.
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Monson digitally transforms to sidestep legacy handcuffs

Wed, 8th Mar 2023
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digital transformation
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apm
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lcnc
As expert port agents and shipping advisers, Monson helps clients plan, estimate, and execute shipping logistics and port visits.
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Deutsche Welle uses TeamViewer to provide secure IT support

Wed, 11th Jan 2023
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uc
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iam
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hybrid & remote work
The security features include single sign-on, scalable and flexible rights management via conditional access, and end-to-end encryption.
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TeamViewer AR platform Frontline is now on Marketplace

Fri, 11th Nov 2022
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hyperscale
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public cloud
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iot
Extended partnership between the two companies includes easier procurement of TeamViewer Frontline for Google Cloud customers.
Fallback

Cydarm appoints Phil Cole as Technical Account Manager

Fri, 4th Nov 2022
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education, learning & training
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suncorp group
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engineering
Cydarm Technologies has appointed Phil Cole as Technical Account Manager. He will support customers with technical needs to enhance their cyber resilience.
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Cydarm and Retrospect Labs support Australian women in cyber comp

Wed, 2nd Nov 2022
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cybersecurity
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austcyber
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cydarm
Cydarm and Retrospect Labs have partnered to support the 2022 Australian Women in Security Network Response Competition.
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Optimation signs 5-year deal with Queensland Corrective Services

Wed, 2nd Nov 2022
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partner programmes
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optimation
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federal government
Optimation signs multi-year deal with Queensland Corrective Services to provide self-service kiosks for court-imposed conditions.
Kpmg brad daffy sm

Appian announces 2022 APJ Partner Award winners

Fri, 28th Oct 2022
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martech
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partner programmes
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apm
Appian announces winners of its 2022 APJ Partner Awards, highlighting growth in partnerships and certified developers.
Roi

50-plus RPA use cases

Fri, 21st Oct 2022
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digital transformation
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rpa
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cybersecurity
When you're looking to maximise ROI from digital transformation and begin automating quickly, RPA is a great place to start.