Case management Stories - Page 8

Australian Stories

Case management stories

Perth to be NEC's base for new digital government Centre of Excellence

NEC Australia has selected Perth, Western Australia, to be the home for its new Australian Centre of Excellence in digital government.

By Shannon Williams • 3 min read • Thu, 6th Jul 2023

Global Stories

Case management stories

Firewalls

Sean Muirhead named Chief Product Officer at Logpoint

Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.

By Sean Mitchell • 2 min read • Wed, 7th Feb 2024

Semiconductors

Logpoint enhances Converged SIEM for optimised threat detection

Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.

By Tom Raynel • 3 min read • Wed, 31st Jan 2024

Customer Experience

Emplifi recognised as significant vendor in Forrester's Social Suite Landscape

Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.

By Catherine Knowles • 3 min read • Wed, 3rd Jan 2024

Data Analytics

Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide

Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.

By Catherine Knowles • 2 min read • Thu, 14th Dec 2023

Unified Communications

NetWitness lauded as cybersecurity leader in GigaOm Radar Report

NetWitness has been celebrated as a cybersecurity industry leader, specialising in NDR and SIEM, in the GigaOm Radar Report.

By Sean Mitchell • 3 min read • Tue, 12th Dec 2023

Fintech

Technology emerges as macroeconomic management tool for 2024

Gazing into the crystal ball for 2024, CFOs are likely to expect economic uncertainty in 2024 due to continued high-interest rates and inflation.

By Colin Swain • 5 min read • Tue, 5th Dec 2023

Software-as-a-Service

ServiceNow & Amazon Web Services announce five-year strategic collaboration

ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.

By Sean Mitchell • 3 min read • Thu, 30th Nov 2023

Digital Transformation

The significance of the client portal for creating a dynamic legal firm

Legal firms are increasingly turning towards client portals as a powerful tool to streamline their operations and enhance client interactions.

By Stephen Butler • 4 min read • Mon, 27th Nov 2023

Application Performance Monitoring

Appian introduces case management solution for the public sector

Appian launches a case management solution for the government, integrating AI and workflow to simplify casework processes.

By Sean Mitchell • 2 min read • Tue, 31st Oct 2023

Security Information and Event Management

LogRhythm expands Axon SIEM platform to APAC region

LogRhythm has unveiled significant advancements to its Cloud-Native SIEM Platform, LogRhythm Axon, as it expands into the APAC region.

By Kaleah Salmon • 3 min read • Tue, 3rd Oct 2023

Security Information and Event Management

Logpoint unveils new capabilities to Converged SIEM platform

Logpoint has announced the release of enhanced automation, investigation, and incident response capabilities to its Converged SIEM platform.

By Shannon Williams • 3 min read • Wed, 13th Sep 2023

Data Analytics

Verint introduces its enterprise experience management solution

Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.

By Gaurav Sharma • 3 min read • Sat, 17th Jun 2023

Application Performance Monitoring

Appian Revolutionizes Productivity with Expanded AI Strategy

Appian's focus is on democratising access to AI technology in order to unlock productivity gains for developers.

By Appian • 4 min read • Tue, 13th Jun 2023

Enterprise Content Management

Enterprise content management market to reach $35.8 billion

The adoption of ECM solutions by all sectors of the economy is a major shift experienced by the digital marketing sphere of the global market.

By Shannon Williams • 3 min read • Tue, 9th May 2023

Marketing Technologies

Manhattan Associates named finalist for Omnichannel Excellence

Manhattan Associates has been recognised at the 2023 Vendors in Partnership (VIP) awards as an Omni-Channel Excellence finalist in Australia.

By Tom Raynel • 3 min read • Thu, 20th Apr 2023

Supply Chain

Adaptive security, sovereign cloud, hyperautomation top govt tech trends

Adaptive security, sovereign cloud, and hyperautomation are amongst the top 10 government technology trends for 2023.

By Shannon Williams • 4 min read • Tue, 18th Apr 2023

Unified Communications

Regional Contact Centre established for Ukraine refugees

According to UNHCR, more than 8 million Ukrainian refugees were recorded across Europe by the end of February 2023, a year after the war began.

By Tom Raynel • 2 min read • Fri, 14th Apr 2023

Cybersecurity

Logpoint adds new capabilities to cybersecurity ops platform

Logpoint has announced the new release of capabilities to its cybersecurity operations platform, converging SIEM, SOAR, UEBA, endpoint security, and BCS tech.

By Catherine Knowles • 3 min read • Fri, 31st Mar 2023