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Conversational AI Stories - Page 4

Australian Stories

Conversational AI stories

Why robust AI governance is key to building trust in agentic AI systems in FY2027
Digital Transformation

Why robust AI governance is key to building trust in agentic AI systems in FY2027

Australian businesses are set to boost AI spending in FY2027, but experts warn autonomous agents need strict controls to avoid legal and reputational risk.

By Sreeni Unnamatla • 4 min read • Last month

Global Stories

Conversational AI stories

Denodo study flags trust gap in agentic AI adoption
Virtualisation

Denodo study flags trust gap in agentic AI adoption

Denodo survey finds real-time data, security and context are the main barriers as firms struggle to trust agentic AI at scale.

By Sofiah Nichole Salivio • 3 min read • Last month
Adobe unveils Firefly AI assistant to streamline creative workflows
Software-as-a-Service

Adobe unveils Firefly AI assistant to streamline creative workflows

Adobe unveils Firefly AI Assistant to streamline multi-step creative workflows across Photoshop, Premiere and other apps, with public beta due soon.

By Sean Mitchell • 3 min read • Last month
TraqCheck raises $8 million to expand AI HR platform
Fintech

TraqCheck raises $8 million to expand AI HR platform

TraqCheck secures $8 million in Series A funding to hire in the UK and scale AI-driven hiring, screening and background checks.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Qlik adds AI agents in order to turn analytics into action
Data Analytics

Qlik adds AI agents in order to turn analytics into action

Qlik adds new AI agents to its analytics platform, aiming to move enterprise users from spotting data changes to triggering workflows and predictions.

By Shannon Williams • 4 min read • Last month
Amex GBT adds AI to Egencia & links Concur Expense
Unified Communications

Amex GBT adds AI to Egencia & links Concur Expense

Amex GBT gives Egencia agentic AI and Concur Expense integration, aiming to streamline business travel bookings and cut manual claims work.

By Catherine Knowles • 4 min read • Last month
GreyOrange launches AI simulator for warehouse planning
Robotics

GreyOrange launches AI simulator for warehouse planning

GreyOrange's new GreyMatter Foundry simulator lets warehouse operators test automation, labour and layout scenarios before spending capital.

By Sofiah Nichole Salivio • 4 min read • Last month
Infobip launches AgentOS platform, targets agentic AI shift
Unified Communications

Infobip launches AgentOS platform, targets agentic AI shift

Infobip marks 20 years with AgentOS launch as it pushes into agentic AI, aiming to unify customer data and let AI agents act across channels.

By Sean Mitchell • 3 min read • Last month
Synthflow appoints Matt Alexander as Channel Chief
Software-as-a-Service

Synthflow appoints Matt Alexander as Channel Chief

Synthflow names Matt Alexander Vice President of Channel and Alliances to deepen partner ties and drive international AI growth.

By Sofiah Nichole Salivio • 3 min read • Last month
Twilio survey finds conversational AI adoption gap widens
Unified Communications

Twilio survey finds conversational AI adoption gap widens

Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.

By Shannon Williams • 3 min read • Last month
Why the Chatbot is not your AI strategy
Data Analytics

Why the Chatbot is not your AI strategy

Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.

By Adrian Randall • 6 min read • Last month
Anaxi, Carnegie Mellon study AI data value, revenue models
Marketing Technologies

Anaxi, Carnegie Mellon study AI data value, revenue models

Anaxi Labs and Carnegie Mellon probe how AI agents and datasets should be priced as generative tools reshape search, advertising and subscriptions.

By Mark Tarre • 5 min read • Last month
Flip appoints Amy McDonnell and Lee Nadler to C-suite roles
Digital Transformation

Flip appoints Amy McDonnell and Lee Nadler to C-suite roles

Flip names Amy McDonnell Chief Customer Officer and Lee Nadler Chief Marketing Officer as the voice AI firm accelerates growth after a USD $20 million Series A.

By Mark Tarre • 4 min read • Last month
AI can inspire travel, but it still can't book it. That's about to change
Digital Transformation

AI can inspire travel, but it still can't book it. That's about to change

AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.

By Mike Putman • 11 min read • Last month
Keyloop buys Motortech.ai to boost Fusion AI tools
Digital Transformation

Keyloop buys Motortech.ai to boost Fusion AI tools

Keyloop folds Motortech.ai's AIME into Fusion as dealer web conversions surge and sales rise 101% in early use.

By Catherine Knowles • 3 min read • Last month

Stories from Other Regions

Conversational AI stories

Parcelhero adds AI support chat for round-the-clock help
Unified Communications

Parcelhero adds AI support chat for round-the-clock help

Parcelhero rolls out AI hero chatbot and live-agent handoff to speed 24-hour support for shipments, packaging queries and customs delays.

By Sofiah Nichole Salivio • 4 min read • Last month
Genesis Energy completes four-month systems overhaul
DevOps

Genesis Energy completes four-month systems overhaul

Genesis Energy and Adaptiv deliver four-month overhaul of billing, service and finance systems, cutting complexity for 500,000 New Zealand customers.

By Joseph Gabriel Lagonsin • 3 min read • Last month