CRM Platform Stories

Australian Stories

CRM Platform stories

Volgren adopts AI-driven CRM to boost sales & forecasting

Volgren has adopted SugarCRM's AI-powered platform to enhance sales efficiency, forecasting accuracy, and customer service across its bus manufacturing operations.

By Kaleah Salmon • 3 min read • Fri, 14th Nov 2025

Global Stories

CRM Platform stories

Data Protection

Packaging giant boosts global data resilience with Veeam rollout

Detmold Group enhances global data resilience and minimises downtime risks by deploying Veeam Data Platform across its expanding food packaging operations.

By Melvin Hipolito • 5 min read • Wed, 11th Jun 2025

Software-as-a-Service

HubSpot launches direct connector for ChatGPT CRM insights

HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.

By Catherine Knowles • 4 min read • Fri, 6th Jun 2025

Customer Relationship Management

Consilium launches UniCRM for contact centre operations

Consilium Software has launched UniCRM, a new platform that unifies Help Desk, Collections, and Telemarketing to boost contact centre efficiency and customer experience.

By Kaleah Salmon • 2 min read • Thu, 8th May 2025

Customer Relationship Management

HubSpot Hires New JAPAC VP & Managing Director Dan Bognar

HubSpot has appointed Dan Bognar, former EVP+CCO of Salesforce, as JAPAC Vice President and Managing Director, aiming to enhance its regional market.

By Sean Mitchell • 2 min read • Wed, 15th Mar 2023

Data Analytics

Four things wholesale distributors need to consider for FY2023

In a post-pandemic world, there are many things for a distribution business to juggle. ERP solutions company Wiise narrows down what companies should focus on.

By Jessie Chiang • 4 min read • Fri, 1st Jul 2022

Stories from Other Regions

CRM Platform stories

Data Analytics

EVme partners with Salesforce for strategic growth in Thailand's EV market

Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.

By Catherine Knowles • 3 min read • Fri, 2nd Feb 2024