Technology news for Australia's largest enterprises
Customer engagement stories
These search results are from across the Techday network of sites
5 ways your eCommerce site can drive value this holiday season
5 ways the retail industry can take advantage of an eCommerce revamp this holiday season.
Gallery: Macquarie Telecom takes partners sky high
Patrons of Macquarie Telecom were treated to amazing views of Sydney Harbour, wining and dining 50 feet above ground at the rocks.
‘Human-like’ chatbots may change the way we shop
Smart bots may change the customer experience in the near future, but major improvements are needed...
Survey shows companies with best tech also have best customer experience
A new survey has revealed a clear connection between customer experience and technology adoption - but human capital is still very important.
NETSCOUT says channel partners can add value with Wi-Fi
The company says with more businesses providing Wi-Fi to customers and guests, it’s essential to have adequate troubleshooting capabilities.
Freshworks launch messaging product for customer engagement
The company says the solution provides a suite of website and in-product engagement capabilities, which help businesses capture more leads.
Cognizant to drive digital transformation for Hills
The partnership aims to revitalise Hills e-commerce capabilities and improve core business processes.
Pitney Bowes and Tech Mahindra partner up for local DX
Pitney Bowes and Tech Mahindra have teamed up to target ‘untapped opportunities’ in location analytics and customer engagement solutions locally.
Peek inside the minds of your customers. It might sound like science fiction, but it's real technology.
A productive choice
Customer relationship management (CRM) is an essential element for all businesses.
What selling is all about
Suppose that you think selling is all about persuading and convincing people to buy your technology product.