Customer Loyalty stories - Page 2

Cisco's latest Data Privacy Benchmark Study reveals growing concerns about AI privacy risks, with 27% of organisations banning GenAI applications, and trust issues hampering AI development.

UK businesses are projected to see significant growth in 2024, amidst the post-pandemic landscape, suggests Square's Future of Commerce report.

As technology advances and consumer behaviours evolve, loyalty programs require new-age strategies, explain Australian Loyalty Association (ALA) experts and emerging talent in all-inclusive interviews.

UK's high street experiences an unexpected bounce back as experiential stores and pop-up shops gain momentum, with net store closures at their lowest since 2017.

Unified observability and security pioneer, Dynatrace, appoints Laura Heisman, seasoned marketing executive and advocate for women in tech, as their new Chief Marketing Officer.

Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.

Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.

Optimizely chiefs expect AI uprising and increased customer loyalty focus in 2024. .

Barracuda Networks debuts its Barracuda Partner Success Programme, designed to foster growth and optimise sales strategies globally.

American Express has broadened its affiliation with Australia's health claim solution HICAPS, enabling smoother healthcare transactions.

Customer loyalty is absolutely the most important thing. But it is a byproduct of the people that work for you.

ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.

Commvault has launched its new platform, Commvault Cloud, offering enhanced cyber resilience and data protection solutions for hybrid cloud organisations.

As an omnichannel loyalty, promotions, and subscription tool, me&u Engage influences customer behaviour along their purchasing journey.

Cybersecurity firm KnowBe4 names Cindy Zhou as new CMO, boosting its global marketing lead.

Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.

It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.

Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.

TDCX Foundation celebrates first anniversary with projects enhancing digital literacy for Southeast Asian youth. #socialimpact.

The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.

Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.

Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.

Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimise the returns process.

After significant growth in peak pandemic years, Australian consumer online retail spending has stabilised, according to the Australian Ecommerce Report 2023.