Customer Satisfaction stories - Page 11

DriveSavers has launched its data recovery services in Australia, offering a risk-free evaluation and access to over 40 years of expertise in data recovery.

Tata Consultancy Services has partnered with the Schneider Electric Marathon de Paris as its Official AI & Technology Partner for the next three years.

Sysdig has appointed Gary Olson as Chief Revenue Officer and Crendal Kear as Chief Business Officer amid a 337% rise in user adoption of its AI-driven security technology.

BillingPlatform has unveiled BP Pay, a new payment processing solution designed to streamline billing, invoicing, and payments for businesses.

Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.

UiPath has launched Test Cloud, an AI-powered software testing service, promising to significantly enhance tester productivity and cut costs.

Try With Mirra launches a Try Before You Buy service, allowing Australian customers to sample luxury eyewear at home to boost online shopping confidence.

nib Group has appointed Amazon Web Services as its cloud provider for generative AI, enhancing operations and customer service through AI innovations.

In an era where effective data management is vital, businesses must harness best-of-breed solutions to enhance decision-making and customer experiences.

Airwallex has partnered with Discover Global Network to enhance payment options for merchants in key regions, boosting flexibility and reducing cart abandonment.

The 2025 Unified Commerce Benchmark reveals that only 5% of evaluated retailers excel in omnichannel strategies, with leaders enjoying lower costs and higher customer satisfaction.

Marketers must rethink their online strategies by leveraging AI and data to enhance customer experiences, drive engagement, and boost revenue in eCommerce.

Thryv Australia has won the global Marketing with Purpose award at the 2025 Microsoft Advertising Partner Awards, solidifying its role in supporting small businesses.

Manhattan Associates has unveiled updates to its Omni and Supply Chain platforms, enhancing customer support and operational efficiency for retailers.

Avalara has secured a place in G2's 2025 Best Software Awards, celebrated for the third time in the Best Accounting and Finance Products category.

CEOs across industries share a common challenge: the quest for sustainable growth. Aiming for six per cent annual growth, firms must optimise processes and harness automation.

Australian fintech Zeller has unveiled its new Bill at Table service, partnering with Impos to help restaurants boost efficiency and table turnover by 73%.

Bloomreach has appointed Kris Fagan as Vice President for APAC, marking its commitment to eCommerce personalisation and expanding its footprint in the region.

Varonis Systems has topped The Forrester Wave's Q1 2025 report for Data Security Platforms, gaining recognition as both Leader and Customer Favourite.

Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.