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Digital Journey stories
UnderwriteMe launches claims engine with Zurich Australia
Mon, 12th Jan 2026
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digital transformation
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cx
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martech
UnderwriteMe debuts its automated Claims Engine with Zurich Australia, unifying underwriting and claims on one platform to speed decisions.
Exclusive: Why Commvault's focused on cyber resilience
Wed, 6th Mar 2024
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data protection
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ransomware
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digital transformation
Commvault, under new Asia VP Michel Borst, sets sights on cyber resilience, leveraging a legacy of data protection against escalating cyber threats in Asia.
Battleface & insurance.com.au unveil travel collaboration
Thu, 15th Feb 2024
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cx
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martech
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partner programmes
Travel insurance revolution on the horizon as industry pioneers, battleface and insurance.com.au, unveil game-changing partnership.
Konica Minolta appoints Melissa Dempsey as new Chief Marketing Officer
Tue, 6th Feb 2024
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digital transformation
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cx
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martech
Konica Minolta boosts its Australia and New Zealand divisions with the strategic appointment of tech industry veteran, Melissa Dempsey, as Chief Marketing Officer.
Imperva warns of escalating business logic attacks in APAC enterprises
Tue, 24th Oct 2023
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iam
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risk & compliance
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api
Imperva warns of rising business logic attacks on APAC's firms, with traditional security measures deemed ineffective.
Mendix appoints Finbar James Brown as Head of Enterprise Sales for A/NZ
Tue, 11th Apr 2023
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uc
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devops
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apm
Mendix has appointed Finbar James Brown as Head of Enterprise Sales for ANZ, SEA, and India, to lead enterprise sales teams and grow the business.
NICE unveils new CXone capabilities with latest release
Tue, 12th Jul 2022
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uc
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data analytics
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cx
NICE has announced the Summer 2022 release of CXone, which adds new capabilities that enhance journey orchestration and complete performance.
VERSA appoints Jen Cerqualia as client strategy partner
Fri, 27th May 2022
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digital transformation
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management
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government
Digital pioneer, Jen Cerqualia, joins VERSA as Client Strategy Partner to grow digital partnerships and lead cross-functional teams towards optimal outcomes.
Study reveals the new standard for customer experience
Fri, 18th Mar 2022
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crm
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uc
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cx
According to the study, 81% of organisations believe being able to measure CX along key points of the customer journey is important to their business strategy.
Three tips for creating a digital transformation roadmap
Tue, 24th Oct 2017
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digital transformation
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mobility
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digital journey
Starting a digital transformation can be daunting. Microsoft's Paul Timmins shares three vital tips to craft an effective and future-proof roadmap.