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Forrester news stories

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Forrester
commercetools named a Leader in B2B Forrester report
commercetools has been named a Leader in The Forrester Wave: B2B Commerce Solutions, Q2 2022 report, receiving the highest scores possible in 10 criteria.
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Security Information and Event Management (SIEM)
Exabeam offering gives customers 245% ROI over three years
Exabeam has announced the results of a commissioned Total Economic Impact (TEI) study, which shows its Fusion SIEM offering has achieved a 245% return on investment (ROI).
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Email
Forrester recognises Cheetah Digital as ‘Strong Performer’
Forrester has recognised Cheetah Digital as a ‘Strong Performer’ in its The Forrester Wave: Email Marketing Service Providers report for Q1 2022.
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Cybersecurity
Zero trust crucial as high-profile ransomware attacks rise
High-profile ransomware attacks and reliance on digital infrastructure sees an increasing need for businesses to embrace zero trust cybersecurity.
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Forrester
Accenture named Leader in CX Strategy Consulting Services
Accenture has been positioned as a leader in “The Forrester Wave: CX Strategy Consulting Services In Asia Pacific, Q4 2021” report. 
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Cybersecurity
APAC unprepared to weather storm of cybersecurity breaches
Sixty eight percent of enterprises in Asia Pacific suffered from at least on security breach in 2021, according o a new report from Forrester. 
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Bots
Forrester names Akamai Leader in 2022 bot management report
Akamai has announced that Forrester has named it a Leader in its 2022 Bot Management Wave report, acknowledging the company’s standout vision.
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Cybersecurity
Trend Micro named a Leader in endpoint detection and response
Global cybersecurity company Trend Micro has been named a Leader in endpoint detection and response by Forrester. 
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Insider threats
APAC organisations need strategy to stop insider threats
New research shows organisations are failing to address the issue of insider threats during a time when the risk is at its greatest.
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Digital Transformation
Fastly accelerates Edge adoption with new partner ecosystem
Fastly, Inc. has announced the launch of its Compute@Edge partner ecosystem to help customers address modern infrastructure requirements.
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Digital Transformation
Forrester: US$22 billion RPA market growth expected by 2025
A new Forrester report says the significant RPA market growth in 2021 will continue throughout 2022, due to pandemic-induced automation demand.
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Sustainability
Forrester reports on how digital technology is changing how we bank
There's a new cohort of customers using digital banking for the first time, a host of contactless and mobile payments, and a growing range of QR-code, order-at-table apps.
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SaaS
BigCommerce acquires B2B Ninja - more efficiency for vendors
Retail SaaS provider BigCommerce announced it has acquired Quote Ninja, a software company that facilitates the use of B2B eCommerce technology for vendors.
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Internet of Things
TCS named 'large player' for IoT consultancy services
TCS has built a set of industry-specific IoT solutions with predictive and self-aware systems that use AI and machine learning.
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Forrester
Forrester uncovers top upcoming payments innovations
"Now’s the time to step off that proverbial hamster wheel and assess the many technological innovations that will shape the next decade."
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Forrester
Forrester analysts comment on privacy practices ahead of International Privacy Day
Forrester's analysts share insights ahead of International Privacy Day on how privacy is now a priority for nearly every company worldwide.
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Solace
Solace shakes things up in the event driven architecture space
Solace has unveiled a new set of product enhancements, partnerships and an expansion of the popular EDA Summit Program, devoted to advancing event-driven architecture in business.
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Customer experience
Retailers must step up omnichannel customer experience - Forrester report
Customers seek to engage with a unified brand or organisation across all touchpoints, regardless of whether they are offline or online.
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Artificial Intelligence
Chatbots a major player in business growth according to new research
Chatbots are slowly taking over more business sectors, with the pandemic accelerating an increase in chatbot software solutions to help meet the demands of workplaces.
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Digital Transformation
Pega named a leader in Digital Process Automation
Pegasystems has been recognised as a Leader in Digital Process Automation software by Forrester in The Forrester Wave: Digital Process Automation Software, Q4 2021 report. 
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Collaboration
Roadmaps are the new key to digital transformation, says CIO of fintech specialist
A CIO of a fintech specialist has revealed why she thinks a roadmap for digital transformation is essential for the future of companies.