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Forrester Research Stories - Page 46

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Why 70% of organisations believe RPA is enabling more human interaction
Robotic Process Automation

Why 70% of organisations believe RPA is enabling more human interaction

Organisations are increasingly concerned with the employee experience as they grapple with the forces of automation and RPA.

By Staff Writer • 3 min read • Thu, 14th Mar 2019
Nintex named a leader in digital process automation for wide deployments
Application Performance Monitoring

Nintex named a leader in digital process automation for wide deployments

Forrester analysed the 10 most significant vendors in digital process automation for wide deployments, referring to the category as DPA wide.

By Staff Writer • 2 min read • Thu, 14th Mar 2019
How to build a successful RPA strategy
Robotic Process Automation

How to build a successful RPA strategy

Gartner predicts global spending on Robotic Process Automation (RPA) will reach $2.4 billion in 2022, up from $680 million in 2018.

By Luke Kelly • 4 min read • Tue, 12th Mar 2019
Forrester: Pegasystems a Leader in real-time interaction management
Customer Relationship Management

Forrester: Pegasystems a Leader in real-time interaction management

Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.

By Ben Moore • 2 min read • Thu, 7th Mar 2019
​​​​​​​Expert says interconnectivity is the foundation of innovation
DataCentre infrastructure

​​​​​​​Expert says interconnectivity is the foundation of innovation

Digital Realty's Rod Glover shares how interconnection can support success by enabling collaboration between businesses and partners.

By Rod Glover • 3 min read • Mon, 4th Mar 2019
'Immature' firms struggling to manage credential compromise
DevOps

'Immature' firms struggling to manage credential compromise

Many firms overlook securing privileged credentials, despite 74% of breaches involving compromised access, revealing a worrying immaturity in PAM practices.

By Sara Barker • 2 min read • Thu, 28th Feb 2019
TIBCO named leader in integration platform-as-a-service by Forrester
Platform-as-a-Service

TIBCO named leader in integration platform-as-a-service by Forrester

IPaaS and hybrid integration platform (HIP) providers are gaining recognition as strategic elements of digital transformation.

By Staff Writer • 4 min read • Wed, 27th Feb 2019
How AI benefits customer service
Customer Relationship Management

How AI benefits customer service

Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.

By Brendan Maree • 4 min read • Mon, 25th Feb 2019
Illumio eyes global expansion with $65m in the bank
Micro-segmentation

Illumio eyes global expansion with $65m in the bank

Illumio secures US$65m in funding to expand across Asia Pacific, EMEA, and the US, as demand for micro-segmentation grows.

By Sara Barker • 2 min read • Mon, 11th Feb 2019
Mission-critical migration just like an 'Extreme Makeover'
Digital Transformation

Mission-critical migration just like an 'Extreme Makeover'

Virtustream's Anthony Wales discusses how cloud migration can be compared to home renovation 'reality' TV shows.

By Anthony Wales • 4 min read • Mon, 21st Jan 2019
The secret to scaling DevOps in the digital era
DevOps

The secret to scaling DevOps in the digital era

The challenges of implementing DevOps at scale and the need for a holistic approach to digital transformation.

By Meshach Samuel • 4 min read • Thu, 17th Jan 2019
Top 3 cloud computing predictions – what's in store for 2019?
Multi-cloud

Top 3 cloud computing predictions – what's in store for 2019?

In 2019, enterprises will navigate the rise of multi-cloud, address complex legacy migrations, and embrace open-source technology to drive efficiency.

By Deepak Patil • 3 min read • Thu, 17th Jan 2019
Five incoming changes in data management
DevOps

Five incoming changes in data management

Scott Hubbard shares five key trends he sees incoming in the way that we store, manage and analyse data in 2019.

By Scott Hubbard • 4 min read • Mon, 7th Jan 2019
AI: Get started now, but on the right foot.
Unified Communications

AI: Get started now, but on the right foot.

AI specialist Rick Rider's guide to getting AI experimentation right as the technology becomes a necessity in 2019.

By Rick Rider • 4 min read • Mon, 7th Jan 2019
Why total visibility is the key to zero trust
Malware

Why total visibility is the key to zero trust

Over time, the basic zero trust model has evolved and matured into what Forrester calls the Zero Trust eXtended (ZTX) Ecosystem.

By Staff Writer • 3 min read • Fri, 7th Dec 2018
Ping Identity announces new Identity-as-a-Service solution
DevOps

Ping Identity announces new Identity-as-a-Service solution

PingOne for Customers is built for the developer community and provides API-based identity services for customer-facing applications.

By Staff Writer • 2 min read • Wed, 5th Dec 2018
Why endpoint security is critical in a post-perimeter era
Malware

Why endpoint security is critical in a post-perimeter era

Traditional perimeter-based security strategies – once the backbone of enterprise security – simply no longer apply.

By Staff Writer • 3 min read • Thu, 22nd Nov 2018
Video conferencing in dire need of simplification, study shows
Unified Communications

Video conferencing in dire need of simplification, study shows

A new Forrester study for Polycom reveals video conferencing's growing complexity, with 96% facing challenges, highlighting the urgent need for simplification.

By Staff Writer • 3 min read • Mon, 19th Nov 2018