Jeff Lawson stories
Jeff Lawson, a prolific author, delves into the ever-evolving realm of artificial intelligence and its integration in enhancing customer relationships. His recent columns highlight Twilio's innovative strides in launching CustomerAI, a tool designed to revolutionise how businesses interact with their clientele. Lawson's writings discuss the capabilities of CustomerAI in personalising customer experiences and its synergy with Google Cloud, reflecting a deep interest in the intersections of technology, business strategy, and user engagement.
CustomerAI fuels next generation of customer relationships
Thu, 24th Aug 2023
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Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
Twilio to deliver new customer-aware generative AI
Mon, 7th Aug 2023
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Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.
Twilio unveils CustomerAI; expands Google Cloud partnership
Thu, 8th Jun 2023
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Twilio unveils CustomerAI ahead of SIGNAL and simultaneously expands on its long-standing partnership with Google Cloud.
Video: 10 Minute IT Jams - Who is Twilio?
Wed, 11th Aug 2021
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In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.