Kerim Akgonul stories

Kerim Akgonul is an author who delves into the evolving landscape of technology and its practical applications within business environments. His recent stories focus on the advancements made by Pegasystems, particularly in the realm of artificial intelligence and customer service improvements. Through his work, Akgonul provides insights into how companies are enhancing their operations using innovative technologies.

In reading Akgonul's stories, one can learn about the significant role AI plays in streamlining workflows and improving customer engagement. He discusses various products, like the Pega GenAI Coach, which aims to guide users in real-time, thus offering a glimpse into the future of operational efficiency.

Moreover, Akgonul highlights the importance of strategic acquisitions, such as Pega's acquisition of Qurious.io. This not only shows how companies are looking to expand their capabilities but also emphasizes the evolving nature of technology to meet customer needs. His work encourages readers to stay informed about the trends in AI and analytics that are shaping the business world today.