Knowledge Management stories - Page 3

iManage predicts 2026 will bring an agentic AI reality check, routine hallucination risk management and machine-led data restructuring.

AI is set to manage 41% of Singapore’s customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.

AI’s next wave in business will be sector-specific, process-led services as firms shift from generic tools to trusted, compliant platforms.

White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.

Sertis teams with data centre pioneer Toto Sugiri to launch an Indonesia-based AI and data venture targeting key growth sectors.

European office workers now lose nearly two days a week to admin, as leaders talk up automation but staff see little change on the ground.

UK learning platform HowNow backs domain-specific AI agents to join teams as ‘colleagues’ by 2026, reshaping workflows and competition.

Stagwell launches The Machine, an AI “agentic OS” that unifies marketers’ existing tools like Figma, Slack, Teams and Adobe into one layer.

Algolia named IDC MarketScape Leader in AI search as it posts 38.5% growth and climbs to fifth worldwide in knowledge discovery tools.

Canadian start-up Formic AI launches Boreal, an explainable language model promising verifiable, audit-ready outputs for cautious enterprises.

Plaud.ai urges firms to fix “broken” meeting culture with AI tools, warning wasteful calls sap productivity, focus and staff morale.

Inefficient contract drafting is costing UK businesses an estimated GBP £12.2bn a year, dragging on productivity across key sectors.

Royal London Asset Management adopts Seismic’s AI-driven platform to streamline client content, boost productivity and tighten compliance controls.

iManage reports 28% recurring revenue growth as firms rush to govern AI with cloud-based document management and tighter data controls.

Canada signs MOU with Coveo to power digital public services, boost productivity and assert greater control over its data and systems.

Christchurch-built AI platform Caitlyn stars at AWS re:Invent, showcasing secure, explainable enterprise search for sensitive data.

Hyland has been ranked a Leader in IDC’s 2025-2026 MarketScape for intelligent document processing, citing its agentic automation strategy.

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

As AI reshapes marketing teams, experts warn of a global redundancy wave-and argue human experience is now the industry’s rarest asset.

UK AI firm Aiimi signs three-year deal to deploy workplace AI across Candu nuclear reactor design and maintenance teams in Canada.