Knowledge Management stories - Page 4

AI boom gives way to realism as HR chases measurable outcomes, new AI chiefs emerge and skills outshine headcount in 2026 strategies.

Accenture and Snowflake form a 5,000-strong AI data unit for enterprises, with Caterpillar among early clients and a new global CoE planned.

Conversational AI agents are poised to become lawyers’ primary interface to knowledge, automating complex workflows while humans oversee quality.

AI rollout delays are stretching to a year as three-quarters of organisations report security incidents and governance gaps grow.

Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.

UK cyber agency warns that misunderstanding AI prompt injection risks could trigger data breaches surpassing past SQL attacks in scale.

Accenture and Snowflake have formed a new business group to accelerate generative AI adoption and data transformation, with Caterpillar as an early client.

Accenture and Snowflake launch a joint group to fast-track AI adoption, helping global firms transform operations using cloud and data technologies.

Workday expands its workplace AI and enterprise knowledge capabilities by acquiring Sana and agreeing to buy Pipedream with 3,000+ third-party connectors.

AI reshapes organisational intelligence by favouring measurable insights, risking the loss of nuanced human judgement vital for competitive advantage.

Embedded AI is transforming UK finance research by integrating data and workflows, boosting efficiency and insight across City and Canary Wharf firms.

Most AI investments miss the middle ground-organisations must empower staff to build connected AI agents that automate real work safely and swiftly.

Decidr is set to acquire US AI platform Sugarwork, enhancing AI onboarding and knowledge tools across Asia-Pacific with integration into DecidrOS by 2025 year-end.

SMACT Works doubles its US workforce in 2025 as it advances AI, cloud and data capabilities to enhance Oracle consulting and client outcomes.

Workday has completed its acquisition of AI firm Sana, aiming to unify workplace systems into a single AI-powered interface for improved productivity.

Cloudbeds reveals eight key strategies for successful AI adoption, emphasising augmentation, starting small, and investing in people alongside technology.

Stack Overflow launches Stack Internal, an AI-driven platform to unify and verify enterprise knowledge, boosting developer productivity and trust in technical data.

Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.

AI chatbots are failing to improve customer service as incomplete data and trust issues cause frustration, prompting firms to reintegrate human agents.

Customer Science achieved 53% revenue growth to AUD $12.15 million, earning a spot on The Australian Financial Review Fast 100 for the second consecutive year.