Loyalty programmes stories - Page 5
Data: the key to unlocking loyalty success
Mon, 27th Sep 2021
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martech
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e-commerce
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opinion
Effective customer relationship leaders understand how to grow customer relationships by leveraging customer data to glean valuable behavioural insights.
Unleashing the power of retail loyalty: Who is getting it right?
Mon, 30th Aug 2021
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crm
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cx
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martech
Loyalty programs provide an exclusive 'experience beyond the product' and help businesses get a better picture of their consumer buying journey.
Businesses urged to improve customer experience through card-linked loyalty programs
Fri, 27th Aug 2021
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crm
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cx
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martech
Retailers that improve the customer experience are better placed to improve revenue and profits amid growing competition, writes Loyalty Now CEO Cary Lockwood.
Five ways businesses can increase profitability from loyalty programs
Mon, 26th Jul 2021
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e-commerce
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opinion
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financial results
Loyalty programs that focus on genuine customer relationships can deliver significant value to organizations, driving repeat business and growth.