IT Brief Australia - Technology news for CIOs & IT decision-makers

Michael Chetner stories

Michael Chetner is a prolific author with a keen interest in the advancements and dynamics of technology within the business environment. A distinct focus of his writing is on transformative tech solutions such as Zoom, AI, and unified communications systems, which he discusses within the contexts of security, remote working, and government infrastructure in Australia and New Zealand. His articles often explore the impact of these technologies on productivity and workforce management, shedding light on how they are reshaping business operations in an increasingly digital world.

Chetner also reflects on agile working practices, the integration of artificial intelligence in the workplace, and the strategic distribution of tech solutions across Australasia. His insights consider both the tools that drive business efficiency and the questions leaders must ask to harness these technologies effectively. Through his narratives, Michael offers a comprehensive view on how modern enterprises and governments are navigating the shift towards more integrated, secure, and productive digital environments.

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Zoom Virtual Agent launch promises big things for ANZ businesses

Tue, 31st Jan 2023
Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.
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Zoom successfully completes IRAP Security Assessment

Mon, 14th Nov 2022
The IRAP is an information security requirements program developed by the Australia Signals Directorate (ASD).
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Dicker Data secures distribution rights for Zoom across ANZ

Wed, 12th May 2021
The partnership extends the Zoom product range to all IT resellers, and also expands Dicker Data’s professional AV portfolio.
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Zoom launches Zoom for Home hardware for remote workers

Mon, 20th Jul 2020
Zoom targets remote workforce with new video conferencing product, Zoom for Home, aimed at increasing connectivity and productivity.
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Agile working: Not just a buzzword in today’s workforce

Mon, 4th Mar 2019
The technology that created the mobile workforce, also holds the solution to communicating effectively to mobile employees.
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The Automated Employee: How AI will make the office better

Fri, 22nd Jun 2018
AI can save employees up to 5 hours a week by handling time-consuming meeting tasks, according to research by Zoom Video Communications.
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Asking the right questions: The Australian Government’s digital storage plan

Thu, 15th Feb 2018
If Australia wants to continue to be agile across government technology, cloud technology is a must-have, and the transition needs to happen now.
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How to maintain productivity and engagement in the workplace

Wed, 7th Feb 2018
A mistake many businesses make is the belief that a remote workplace, and a stationed office, are binary opposites.
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Putting the 'Unified' in Unified Communications

Wed, 21st Sep 2011
Polycom rebrands Intelligent Core as RealPresence, aiming to boost UC interoperability and double revenue to USD $3 billion with open standards.