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Process automation stories

Atlassian opens Teamwork Graph to third-party AI tools
DevOps

Atlassian opens Teamwork Graph to third-party AI tools

Atlassian lets third-party AI agents tap Teamwork Graph as the software giant expands Rovo, Jira and Confluence with new automation tools.

By Mark Tarre • 4 min read • Yesterday
RingCentral expands AI receptionist to SMS & WhatsApp
Unified Communications

RingCentral expands AI receptionist to SMS & WhatsApp

RingCentral broadens AI Receptionist to SMS, WhatsApp and call queues as it targets smaller businesses with multilingual customer service automation.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
SNP & Structify launch Oros Data venture for M&A files
Software-as-a-Service

SNP & Structify launch Oros Data venture for M&A files

SNP and Structify form Oros Data venture to use AI on contracts and HR files, aiming to cut risk and speed due diligence in M&A deals.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Deel launches Akai to automate back-office workflows
Digital Transformation

Deel launches Akai to automate back-office workflows

Deel expands Akai automation platform to help operations teams cut manual back-office work across finance, tax, payroll and compliance.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Cognizant launches Secure AI Services for enterprises
Data Protection

Cognizant launches Secure AI Services for enterprises

Cognizant rolls out Secure AI Services for enterprises, targeting AI security, governance and compliance for agentic systems in regulated sectors.

By Mark Tarre • 4 min read • 2 days ago
Compass Packaging automates SAP cutover with BPA Platform
Manufacturing

Compass Packaging automates SAP cutover with BPA Platform

Compass Packaging uses BPA Platform to automate SAP Business One cutover after an acquisition, streamlining orders, invoicing and shop floor tasks.

By Sean Mitchell • 5 min read • 2 days ago
KPMG expands ServiceNow alliance in USD $40 million AI push
Software-as-a-Service

KPMG expands ServiceNow alliance in USD $40 million AI push

KPMG and ServiceNow expand alliance with USD $40 million agreement to speed AI workflows across finance, HR and IT.

By Sean Mitchell • 4 min read • 3 days ago
ICBA names six firms to ThinkTECH accelerator cohort
Data Analytics

ICBA names six firms to ThinkTECH accelerator cohort

ICBA picks six firms for ThinkTECH accelerator as community banks seek AI, fraud controls and better payments tools.

By Karen Joy Bacudo • 3 min read • 3 days ago
monday.com rebuilds platform around AI work agents
DevOps

monday.com rebuilds platform around AI work agents

Monday.com rebuilds platform around AI agents as Roy Mann says the company is betting on a new work model for its 250,000 customers.

By Sean Mitchell • 4 min read • 3 days ago
Pit launches with USD $16 million seed round from a16z
Digital Transformation

Pit launches with USD $16 million seed round from a16z

Pit launches publicly with a USD $16 million seed round as the Stockholm startup uses AI to build software for internal business operations.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Tanium, ServiceNow launch autonomous IT operations tool
Software-as-a-Service

Tanium, ServiceNow launch autonomous IT operations tool

Tanium and ServiceNow unveil ITOM AI Prime powered by Tanium, promising live endpoint data, governed remediation and faster patching for enterprises.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Karbon launches AI community platform for accountants
Software-as-a-Service

Karbon launches AI community platform for accountants

Karbon opens The Loft, an AI-focused forum with workshops, benchmarking and a readiness scorecard as accountants seek practical training.

By Karen Joy Bacudo • 4 min read • 4 days ago
Anthropic launches AI agents for financial services
Customer Relationship Management

Anthropic launches AI agents for financial services

Anthropic rolls out 10 AI agent templates for financial services, with Microsoft 365 add-ins, new data links and banking workflow tools.

By Karen Joy Bacudo • 5 min read • 4 days ago

Stories from Other Regions

Process automation stories

UK advisers warm to agentic AI in wealth platforms
Digital Transformation

UK advisers warm to agentic AI in wealth platforms

UK advisers increasingly back agentic AI in wealth platforms, as GBST says adoption will hinge on regulation, oversight and auditable controls.

By Karen Joy Bacudo • 4 min read • 2 days ago
Axis Bank launches AI tools for business account compliance
Digital Transformation

Axis Bank launches AI tools for business account compliance

Axis Bank rolls out AI-powered ReKYC and business profile updates for current accounts, aiming to cut paperwork and speed compliance checks.

By Karen Joy Bacudo • 4 min read • 2 days ago
Kore.ai opens Bay Area headquarters in growth push
Unified Communications

Kore.ai opens Bay Area headquarters in growth push

Kore.ai opens San Francisco Bay Area headquarters as it adds senior hires, deepens cloud ties and expands its enterprise AI push.

By Sean Mitchell • 4 min read • 3 days ago
Vertesia & Florence Consulting Group strike AI deal
DevOps

Vertesia & Florence Consulting Group strike AI deal

Vertesia and Florence Consulting Group team up to push enterprise AI into live workflows across Europe, backed by a major platform update.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Acquirz hires data & AI chief after Marketscan deal
Customer Relationship Management

Acquirz hires data & AI chief after Marketscan deal

Acquirz strengthens leadership team with Kevin Smith and Kelly Merchant as the Cheltenham firm scales after acquiring Marketscan.

By Sofiah Nichole Salivio • 3 min read • 4 days ago