RMM stories
Acronis teams up with CyberCert to help Australian MSPs streamline SMB cybersecurity certification via a unified platform meeting SMB1001 standards.
Atera will waive all fees for Robin if the autonomous IT agent fails to resolve 50% of targeted technical tickets within 90 days.
IT teams can now open and record remote desktop sessions from Rippling, tying support actions to device records and policies.
The referral deal could help MSPs cut tool sprawl as demand rises for bundled remote monitoring, backup and security software.
IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.
IT teams could cut routine handling time as N-able connects live endpoint data to external AI models and embeds guidance in its consoles.
MSPs can now add 24/7 threat monitoring and incident response without building their own security operations centre, as Acronis goes global.
Managed service providers could spot missing protections and wasted licences sooner as the new engine pulls data from existing security tools.
Cork Cyber unveils an AI-driven asset analysis engine for MSPs, tackling zombie assets, coverage gaps and licence waste across client estates.
Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.
SonicWall's SonicSentry SOC cut short a Saturday night cyberattack, spotting rogue ScreenConnect activity and isolating a compromised PC.
N-able adds real-time anomaly alerts to Cove Data Protection, flagging risky backup policy changes linked to identity-driven attacks.
Vertiv launches Avocent MergePoint Unity 2 KVM, promising secure, centralised remote management for data centres, edge sites and branches.
ConnectWise hires Johannes Kamleitner as EMEA go-to-market SVP, bolstering sales and partner-led growth across the UK and wider Europe.
Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.
ConnectWise appoints Johannes Kamleitner to lead EMEA go-to-market, aiming to accelerate MSP-focused growth across key European regions.
Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
Phishing campaign uses stolen logins and trusted RMM tools like GoTo Resolve and LogMeIn to quietly maintain access to corporate systems.
Assurix launches a real-time trustmark for MSPs, enabling continuous verification of security and service standards via live operational data integrations.
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