Service catalogue stories
From chaos to code efficiency: AI's big software development shift
Last week
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devops
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hybrid cloud
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digital transformation
AI is boosting developer output, but Australian firms are finding the bigger challenge is joining up fragmented tools, data and governance.
Cycloid adds versioning for service catalogue stacks
Last month
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devops
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rpa
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apm
Cycloid adds Stack Versioning to its service catalogue, letting platform teams test infrastructure changes without forcing immediate upgrades on users.
Kong unveils AI Connectivity roadmap for unified control
Last month
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devops
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digital transformation
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physical security
Kong outlines AI Connectivity roadmap to unify governance, routing and cost controls across APIs, models and agent-based AI workloads.
Zendesk launches AI-powered voice agents & analytics upgrades
Thu, 9th Oct 2025
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uc
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data analytics
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cx
Zendesk unveils AI-powered Voice Agents and advanced analytics, aiming to boost customer service efficiency and reach USD $200m AI revenue this year.
Softonic sees surge in wellness app downloads during April
Thu, 24th Apr 2025
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gaming
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digital entertainment
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apps
Softonic reports a surge in downloads of stress-relief apps during Stress Awareness Month, with wellness tools now doubling on its platform in a year.
ServiceNow expands AI portfolio with powerful generative AI capabilities
Fri, 17th Nov 2023
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digital transformation
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rpa
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genai
ServiceNow boosts AI portfolio with generative AI capabilities, offering swift services and enhanced productivity.
The top 3 IT opportunities for 2016
Wed, 13th Jan 2016
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cx
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martech
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hcm
IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation's strategy.
Making a case for the cloud
Tue, 1st Mar 2011
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private cloud
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public cloud
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converged infrastructure
As Baby Boomers retire, the rise of Gen X and digital natives pressures businesses and governments to adopt advanced cloud solutions for future success.
Survey: Half of IT departments fail to deliver value
Sat, 3rd Oct 2009
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risk & compliance
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service catalogue
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axios systems
A global survey by Axios Systems reveals over half of IT executives fail to meet business value expectations, with a predominant focus on cost reduction.