Service catalogue stories
AI is boosting developer output, but Australian firms are finding the bigger challenge is joining up fragmented tools, data and governance.
Cycloid adds Stack Versioning to its service catalogue, letting platform teams test infrastructure changes without forcing immediate upgrades on users.
Kong outlines AI Connectivity roadmap to unify governance, routing and cost controls across APIs, models and agent-based AI workloads.
Zendesk unveils AI-powered Voice Agents and advanced analytics, aiming to boost customer service efficiency and reach USD $200m AI revenue this year.
Softonic reports a surge in downloads of stress-relief apps during Stress Awareness Month, with wellness tools now doubling on its platform in a year.
ServiceNow boosts AI portfolio with generative AI capabilities, offering swift services and enhanced productivity.
IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation's strategy.
As Baby Boomers retire, the rise of Gen X and digital natives pressures businesses and governments to adopt advanced cloud solutions for future success.
A global survey by Axios Systems reveals over half of IT executives fail to meet business value expectations, with a predominant focus on cost reduction.
Grant Scurrah's Your SMP Service Modelling offers a solution to implementation delays and inefficiencies in new IT tools and cloud migration.