ServiceNow stories
AI agents are transforming Australia's public service, but weak identity security leaves sensitive citizen data exposed to unseen risks.
Kinetic IT has been elevated to ServiceNow Elite Partner status, boosting its advisory and implementation credentials across Australia.
Kinetic IT secures a fifth straight Deloitte Best Managed award, underscoring its governance, culture and role in critical national sectors.
Synechron merges Chamonix IT, Exposé and iGreenData into a single Australian consultancy, unveiling a new national leadership team.
Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.
Cohesity launches Enterprise AI Resilience to protect production AI, contain rogue agents and speed recovery across hybrid data estates.
Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.
Forcepoint adds ARIA AI assistant and a faster endpoint agent to Data Security Cloud to tighten policy control for generative AI workloads.
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.
Kinetic IT has been named ServiceNow's 2026 Asia Pacific Consulting & Implementation Rising Star Partner, after recently attaining Elite status.
Contrast links its sensors with ServiceNow workflows to sync app and API risk data, aiming to cut false positives and speed remediation.
Sweep debuts Multi-Org Agent to map complex Salesforce estates, cutting analysis from months to days and easing consolidation and AI rollout.
Ataccama adds AI-driven data observability to its ONE platform, unifying pipeline monitoring, alerting and governance for regulated users.
Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.
ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
Nearly one in three enterprise projects fail to deliver meaningful ROI, Tempo warns, with misalignment wasting up to USD $260 million a year.
