Support stories
YCK Laneways has launched the SafeSpace@elevate platform across 16 Sydney venues to enhance safety and support in hospitality workplaces.
Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.
Appfire has acquired Flow, a prominent Software Engineering Intelligence platform, from Pluralsight, aiming to boost support for engineering teams.
Red Hat has unveiled a revamped partner engagement programme, including a Build module to boost partner collaboration and growth opportunities.
Cirata has launched Data Migrator 3.0, enhancing support for Apache Iceberg and Databricks Delta Lake, while improving data interoperability and security.
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.
Deel has expanded its immigration support for digital nomads, offering visa assistance across nine countries to streamline global employment processes.
Tech Data has launched Destination AI in APJ, providing comprehensive resources, training, and support to help partners navigate the rapidly evolving AI landscape.
Kong has launched its Premium Technology Partner Program, collaborating with Traceable and Confluent to enhance API security and data streaming for its clients.
Origina appoints Jay Tuckey as Head of Partnerships for APJ and Corinne Campbell to strengthen SoftwareOne collaboration, driving APAC growth and service excellence.
Cloudbrink has partnered with Girl Power Talk, offering free secure access licenses to teams in 30+ countries, enhancing connectivity in areas with limited infrastructure.
A new Gartner report criticising SOAR systems for high costs and unmet promises has stirred controversy, with Acora defending its approach to optimising SOAR technology.
Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.
Edinburgh City Council has adopted Genetec Security Center in its Smart City Strategy to enhance public safety and urban planning, securing vital funding support.
Fiverr has unveiled its largest cohort yet for The Future Collective, a business accelerator supporting 15 underrepresented entrepreneurs across the US.
A report reveals that 68% of UK employees regularly use AI tools, prompting businesses to enhance oversight and support for hybrid work environments.
Arrow Electronics has unveiled the Cloud Amplification Program in EMEA, aimed at boosting channel partners' cloud business growth and capabilities.
IPI is collaborating with Royal Holloway, University of London, to bolster its Contact Centre during the crucial Clearing and Confirmation period.
Netsafe's Contact Centre wins top award for the second year in a row, with Caitlin honoured as Most Outstanding Customer Service Representative.
Arrow Electronics and Citrix have struck a strategic distribution deal to streamline Citrix license services across North America and EMEA, starting 1 October 2024.
