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Baptism by fire
When 2degrees launched its mobile services in August, customer service representatives found themselves at the sharp end of an unexpected surge in call volumes.
Telecommunications Forum - Chief Executive David Stone - Profile
After a six-month gap the Telecommunications Carriers Forum has appointed a new Chief Executive – David Stone, the former head of regulatory affairs at Vodafone.
Mobile data streaks ahead
Mobile internet continues strong growth around the world, with the latest report from browser developer Opera showing its users generated more than 263 million megabytes of data in October alone.
Mobile competitive, fixed line pricey - ComCom
Its official – the entry of 2degrees has resulted in a more competitive mobile market.
Analysts hammer Telecom on govt. broadband plan
Telecom’s Q1 results briefing was dominated by one question today – what is the company going to do about Ultra Fast Broadband?
XT sales below expectation
The XT Network is considered a key plank in Telecom’s transformation plan, so how has it performed? Today’s Q1 briefing was the first chance to find out.
2degrees goes 3G
Mobile company 2degrees is set to integrate a 3G spectrum across its new network just 12 weeks after launching its brand to the market.
Xmas offers extend to home broadband
Telecom is set to spread some Christmas cheer to its home broadband customers as the silly season pricing war starts to heat up.
Buzz Aldrin touches down for telco conference
The second man on the moon, Buzz Aldrin, is the headlining act at a conference organised by the country’s telcos in March next year.
I really enjoyed being on the panel assessing the Top 40 Influencers in New Zealand Telecommunications, published by TR last month.
The Pacific Rim Roamer
The Pacific Rim Roamer (PRR) is a regular visitor to countries in Asia and the Pacific, but he finds that mobile coverage is patchy in the most surprising places – Auckland’s CBD and the suburbs of Newmarket, Chatswood and Birkenhead.
Competition drives prices down
[UPDATED]: Telecom’s new SMS pricing is the first aggressive mobile offer to hit the market, and 2Degrees CEO Eric Hertz says it’s the direct effect of the increased competition a third carrier brings to the mobile market.
$12 all-you-can-eat text plans
Telecom has announced a new text pricing plan for Christmas tailor-made for heavy SMS users.
Rate reductions will cost us $450m - Vodafone
Another week, another round in the Mobile Termination Rates regulation saga - and Vodafone has come out swinging.
Tsunami-disaster aided by free calling
Telcos say helping out those affected by the tsunami that struck the islands of Samoa, American Samoa and Tonga was "the right thing to do".
Mobile marketing opportunities
Although mobile marketing currently only shares a minor sector of the wider advertising industry, the userability, interaction and personal nature of mobile phones make it the medium of the future, says 2Degrees CEO Eric Hertz.
SCOOP: Telcos enter crowded events market
The Telecommunications Industry Group - whose membership consists of the CEOs of the major telcos bar TelstraClear and 2degrees – is planning a mega conference for March.
Who's top in New Zealand telecommunications?
[UPDATED] The annual Top 40 Most Influential in Telecommunications has produced some surprising results this year.
Free calling to Samoa
Telecommunications companies are offering free calling to Samoa (and in some cases, Tonga) in the wake of the earthquake and tsunami disaster there.
There appear to be some in the industry that speak out a lot about the Commission’s decisions.
Work smarter, not harder
We've heard a lot about workforce productivity recently, with particular regard, to mobility, thanks to XT and 2degrees.
10 facts about 2Degrees
10 facts about Kiwi company 2degrees with branches in Auckland, Wellington, Christchurch and Queenstown.
To Port or not to Port *
Without a doubt the 2degrees offering falls down on data.
Jewel in the crown
Since Telecom launched its XT Network in May, Gen-i has been clocking up the wins from its arch rival Vodafone, turning the signing of every a major client into a media event.