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Warranties stories
Is your refund and returns policy ACCC-compliant?
Wed, 26th Feb 2025
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fitbit
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warranties
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opinion
The ACCC has highlighted misleading return policies on over 2,000 Australian retail websites, prompting calls for businesses to review compliance with consumer rights.
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Fri, 8th Dec 2023
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uc
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digital entertainment
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collaboration
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
11:11 Systems recognised as aspirational provider in Gartner's DRaaS report
Wed, 22nd Nov 2023
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virtualisation
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cx
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martech
11:11 Systems lauded in 2023 Gartner report, singled out as an aspiring DRaaS provider with commendable customer service.
Oracle's new AI features aim to boost customer revenue
Thu, 21st Sep 2023
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cx
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martech
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genai
Oracle integrates new AI functionalities into its Fusion Cloud Customer Experience software, aimed at enhancing the customer experience.
Aqua Security introduces new $1 Million Cloud Native Protection Warranty
Thu, 21st Jul 2022
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application security
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supply chain
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cloud services
Aqua Security introduces $1M Cloud Native Protection Warranty, providing peace of mind to customers amid rising cloud native attacks.
Shimano AU and Ricoh streamline warranty claims processing
Thu, 15th Feb 2018
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printing
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ricoh
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warranties
Ricoh's Laserfiche Avante has revolutionised Shimano Oceania's Australian warranty claims process, slashing report generation by 30 hours monthly.
Apple solves iPhone 4 reception problem
Mon, 19th Jul 2010
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apple
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apple iphone
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warranties
In response to widespread signal issues, Apple CEO Steve Jobs announces free Bumper cases for all iPhone 4 buyers and refunds for those who already purchased.
Many hands make light work
Tue, 1st Dec 2009
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partner programmes
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physical security
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warranties
This article looks at some common partnering models, and what customers should be considering in this regard, when negotiating their supply arrangements.