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Points, personalisation and innovation: How industry leaders are redefining loyalty

Last month
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data analytics
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digital transformation
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cx
AI is turning loyalty members into “segments of one”, as Asia Pacific leaders shift from flashy tech to invisible, always-relevant rewards.
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Changing customer loyalty landscape: Here's what retail leaders need to know

Last month
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data analytics
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cx
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martech
Retail leaders are racing to turn data, AI and retail media into performance engines, reshaping how customer loyalty will work by 2026.
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Asia Pacific Loyalty Awards 2026 finalists revealed

Thu, 5th Feb 2026
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data analytics
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digital transformation
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cx
Asia Pacific Loyalty Awards 2026 unveils record finalist line-up as brands double down on retention, data and personalised engagement.
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Eagle Eye reshapes APAC leadership to boost USD $10 million growth

Tue, 2nd Dec 2025
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digital transformation
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cx
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martech
Eagle Eye restructures APAC leadership with new key appointments to accelerate growth beyond USD $10 million in the Asia-Pacific region.
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Energy & transport brands talk loyalty innovation

Mon, 24th Nov 2025
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cx
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martech
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commerce systems
Australian and New Zealand energy and transport firms embrace AI-driven loyalty platforms for faster, personalised customer rewards and operational efficiency in 2025.
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Eagle Eye launches Smart Rewards for real-time retail loyalty

Tue, 21st Oct 2025
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cx
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martech
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personalisation
Eagle Eye launches Smart Rewards, a real-time loyalty platform enabling retailers to deliver personalised discounts instantly at checkout, boosting customer engagement.
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Z Energy launches Z Rewards offering new loyalty incentives

Tue, 27th May 2025
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cx
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martech
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z energy
Z Energy has launched Z Rewards, a loyalty programme offering points on fuel, food and EV charging, redeemable for in-store treats via the Z App.
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Evnex to boost Australia operations with new investment

Wed, 22nd May 2024
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cartech
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power / energy
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clean technologies
Evnex is set to expand its Australian operations after securing investment from Adamantem Capital's Environmental Opportunities Fund.
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Kiwi company takes top honours at CX awards

Tue, 23rd Oct 2018
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crm
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cx
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martech
The only New Zealand company to be entered into the category took home the award for CX Partner (Technology or Advisory).