Stories by Sharryn Napier

Australian Stories

Written by Sharryn Napier

Australia's CAIOs must harness AI‑native talent wave

Australia's digital edge will hinge not on flashy AI tools, but on Chief AI Officers uniting AI-native talent with deep public sector know-how.

By Sharryn Napier • 6 min read • Fri, 6th Mar 2026

Global Stories

Written by Sharryn Napier

Generative AI

Agentic AI is Australia's unrealised productivity lever

Australia's productivity lags despite longer work hours; adopting agentic AI could boost the economy by over AUD $116 billion in the next decade.

By Sharryn Napier • 6 min read • Wed, 20th Aug 2025

Customer Experience

How to navigate the micro-macro dichotomy of GenAI

Business leaders must balance generative AI's vast benefits with short-term deployment challenges to navigate its transformative yet complex potential.

By Sharryn Napier • 4 min read • Tue, 18th Jun 2024

Application Performance Monitoring

IWD 2023: How open source and AI can solve Australia's skills shortage

Demand for developers continues to outstrip supply, and this mismatch poses a major threat to Australian companies looking to compete on the world stage.

By Sharryn Napier • 4 min read • Wed, 8th Mar 2023

Customer Relationship Management

Building a business case for observability

Investing in observability can help businesses deliver seamless customer experiences, but conveying its ROI is a challenge for CTOs.

By Sharryn Napier • 3 min read • Wed, 3rd Mar 2021

Supply Chain

Cloud migration needs to be an urgent priority for enterprises

The COVID-19 pandemic has heightened the urgency for enterprises to prioritise cloud migration to support a sustainable remote workforce and drive innovation.

By Sharryn Napier • 4 min read • Tue, 23rd Jun 2020