Stories by Sharryn Napier
Agentic AI is Australia’s unrealised productivity lever
Wed, 20th Aug 2025
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genai
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ai
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software development
Australia’s productivity lags despite longer work hours; adopting agentic AI could boost the economy by over AUD $116 billion in the next decade.
How to navigate the micro-macro dichotomy of GenAI
Tue, 18th Jun 2024
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cx
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martech
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personalisation
Business leaders must balance generative AI's vast benefits with short-term deployment challenges to navigate its transformative yet complex potential.
IWD 2023: How open source and AI can solve Australia’s skills shortage
Wed, 8th Mar 2023
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apm
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open source
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ai
Demand for developers continues to outstrip supply, and this mismatch poses a major threat to Australian companies looking to compete on the world stage.
Building a business case for observability
Wed, 3rd Mar 2021
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crm
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martech
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customer service
Investing in observability can help businesses deliver seamless customer experiences, but conveying its ROI is a challenge for CTOs.
Cloud migration needs to be an urgent priority for enterprises
Tue, 23rd Jun 2020
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supply chain
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hybrid & remote work
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cloud services
The COVID-19 pandemic has heightened the urgency for enterprises to prioritise cloud migration to support a sustainable remote workforce and drive innovation.
The fight for power in the Fourth Industrial Revolution
Wed, 24th Apr 2019
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data analytics
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martech
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planning
The Fourth Industrial Revolution is set to have a profound impact on society. Here's how organisations can adapt. #technology #digital #business.