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Datacom completes Australian Department of Health infrastructure handover

By Shannon Williams, Mon 20 Jul 2015
FYI, this story is more than a year old

Datacom has completed its handover over of all its ICT infrastructure and support services to the Australian Government Department of Health, the IT services firm announced today. 

The transition is part of its $242 million support services contract that was awarded to Datacom in March this year

The five year contract is quite a departure from traditional IT Services outsourcing, the company explains in a statement, as it is constructed solely around an outcomes-based, fully managed consumption-based pricing model that provides Datacom with the autonomy to deliver a solution set which best fits the Department of Health’s needs. 

“Datacom is committed to delivering market leading technologies to government and enterprise,” explains Lisa Thorburn, Datacom ACT director. 

“We have a proven track record working with all levels of government and this has enabled us to build a strong team nationally who were able to deliver this complex and sizeable transition on time and to expectation.” 

In Canberra, Datacom has a large dedicated team predominately located on site with the Department of Health. Service Desk services are provided out of Datacom's office in Queensland.

Thorburn adds, “We look forward to continuing to develop our relationship with the Department of Health.”

Datacom ‘s portfolio of federal government clients includes CrimTrac, the Department of the Environment, the Australian Taxation Office, the Australian Competition and Consumer Commission, the National Health and Medical Research Council and Airservices Australia.

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