Results:

Cloud based contact centres have enabled Australian organisations to keep on working through the coronavirus pandemic but, in a climate of heightened risk, ensuring the security of your solutions and customer data is a critical imperative.More

“We are dedicated to ensuring organisations meet their work-from-anywhere directives to increase responsiveness and resilience, while allowing employees to stay productive and effective in a mobile first world."More

The UC platform provider cites “substantial performance enhancements” and a reduction in costs at hyperscale as reasons for the move.More

SafetyCulture, Australian workplace safety and operations software company, has transitioned its staff to remote working utilising 8x8 cloud communications platform. More

Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.More

"Video MeetingsPro, powered by Jitsi open-source technology, is designed from the ground up with security and privacy in mind so organisations can use them to conduct confidential business meetings."More

The research found people are adopting video conferencing technology with "unprecedented velocity".More

As the world mobilises workforces to work from home, new solutions have risen to accomodate such a rapid and unprecedented shift.More

Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.More

​​​​​​​If you’re not growing and nurturing an ecosystem of apps you could be missing out on the opportunity to boost your business by improving customer engagement and experience.More

New chief marketing officer, chief customer officer, and head of commercial sales to continue expansion.eMore

SD-WAN deployment, in conjunction with a move to the cloud, can result in enhanced quality of service, reliability and monitoring for mission-critical applications.More

Here are 8x8’s five reasons cloud-based communications applications will improve productivity and support growth for Australian transport and logistics businesses.More

The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.More

"Organisations are getting more complex with people often spread across many locations and time zones, making it harder for teams to collaborate, share, and learn from each other."More

It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.More

For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.More

Scope Logic will take the role of providing 8x8’s voice, chat and contact centre solutions across Western and Southern Australia.More

8x8 has APAC in its sights as it opens a Sydney support centre for A/NZ and acquires a Singaporean Comms-Platform-aaS provider.More

The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.More

"As the partner community increasingly moves towards an 'as a service' revenue model, cloud is the logical arena for VARS, MSPs and consultants."More

“With X Series, organisations throughout Australia and New Zealand can now integrate all of their employee communications and contact centre solutions on one cloud platform.”More

“Contact centre AI empowers enterprises to use AI to augment and improve their contact centres."More

8x8 has added four new Sydney-based employees to its Australia and New Zealand channel team.More