Automation stories - Page 4
Ivo launches AI tools to transform contract analysis & insight
Last week
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data analytics
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digital transformation
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genai
Ivo unveils AI tools Repository and Assistant, transforming contract analysis with instant insights and up to 75% faster review for over 200 legal teams.
AI lifts customer service satisfaction as global happiness falls
Last week
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uc
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digital transformation
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cx
Global happiness fell nearly 10 points to 58% in 2025, but AI-driven customer service satisfaction rose 5 points to 41%, says NiCE’s report.
Singapore Airlines boosts software delivery with AI approach
Last week
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digital transformation
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genai
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ai
Singapore Airlines, partnering with PALO IT, used AI-driven software engineering to cut delivery time by 44% and boost development success rates over 90%.
Pax8 launches AI initiatives & rewards to boost MSP growth
Last week
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data analytics
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supply chain
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ai
Pax8 launches new AI initiatives, including a research report, learning programme, marketplace upgrades, and rewards to accelerate MSP growth in SMB transformation.
Turning personalisation into profit: What’s holding businesses back?
Last week
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crm
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digital transformation
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cx
Despite personalisation’s proven ability to boost loyalty and revenue, 41% of Australian restaurants struggle to track its success and scale its impact effectively.
Cisco launches secure AI-optimised network for global firms
Last week
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firewalls
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network infrastructure
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devops
Cisco launches a secure AI-optimised network architecture to meet rising enterprise demands for speed, security, and simplified management across global operations.
AI, loyalty and ANZ grocery retailers: What’s new
Last week
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data analytics
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digital transformation
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cx
Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.
Varonis unveils MCP Server for AI-driven data security tasks
Last week
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saas
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data protection
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hybrid cloud
Varonis launches MCP Server, letting users integrate AI tools like ChatGPT with its platform to automate and enhance data security tasks.
NTT DATA unveils AI driven Cisco infrastructure for global firms
Last week
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digital transformation
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ai
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cisco
NTT DATA launches AI-powered software defined infrastructure for Cisco, enhancing global firms’ digital transformation with real-time optimisation and cost savings.
AI for good: Balancing ethics and efficiency in the age of intelligent automation
Last week
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data analytics
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cx
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martech
Businesses must balance ethics and efficiency as AI transforms industries, with a growing push for transparent, secure, and inclusive AI tools.
Apple unveils macOS Tahoe 26 with new design & AI features
Last week
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gaming
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digital entertainment
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api
Apple launches macOS Tahoe 26, featuring a sleek new design, enhanced Continuity, smarter Spotlight, and expanded AI tools for a seamless Mac experience.
Accelex launches Sydney office as APAC private equity hits USD $138 billion
Last week
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data analytics
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fintech
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ai
Accelex has opened a Sydney office to tackle data challenges as Asia-Pacific private equity hits USD $138 billion, its second-highest deal volume in a decade.
ORO Labs unveils new AI tools for secure procurement workflows
Last week
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risk & compliance
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agentic ai
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procurement
ORO Labs has launched new AI tools, including a no-code Agent Builder, to boost secure automation and cut compliance times in procurement workflows.
Black Kite debuts AI tool to automate third-party cyber risk
Last week
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supply chain
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risk & compliance
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ai
Black Kite has launched an AI tool to automate third-party cyber risk assessments, speeding evaluations and improving risk insights in vendor ecosystems.
SAS launches AI models after USD $1 billion investment push
Last week
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data analytics
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data science
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supply chain
SAS unveils AI models targeting labour-intensive business tasks, backed by a USD $1 billion investment to boost efficiency across industries.
Jamf unveils AI-powered tools for Apple device security
Last week
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mdm
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supply chain
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ai
Jamf launches AI-driven tools to boost productivity and security for IT admins, streamlining Apple device management and compliance at scale.
5 mission-critical moves Canadian CIOs can make to navigate uncertainty
Last week
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dr
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digital transformation
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supply chain
Canadian CIOs must reduce technical debt, harness AI, boost cyber resilience, manage third-party risks, and inspire cultural change to navigate ongoing uncertainty.
Australian leaders see AI as risk & opportunity, identity gaps grow
This month
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digital transformation
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ai
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cybersecurity
More than half of Australian IT leaders see AI as both an opportunity and risk, but only 20% have strategies for securing digital and machine identities.
HubSpot launches direct connector for ChatGPT CRM insights
This month
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saas
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crm
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data analytics
HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.
Cloud security gaps widen as AI threats outpace defences
This month
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firewalls
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hybrid cloud
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digital transformation
Check Point’s 2025 report reveals 65% of firms faced cloud security incidents last year as AI-driven threats outpace defences, widening security gaps in multi-cloud setups.