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IBM named a global leader among Salesforce implementation partners
Data Analytics

IBM named a global leader among Salesforce implementation partners

Forrester Research recently released a report that delved into the world of Salesforce implementation partners and selected 11 of the best.

By Ashton Young • 2 min read • Mon, 7th Aug 2017
Who's ready for augmented intelligence? The AI investment gap
Artificial Intelligence

Who's ready for augmented intelligence? The AI investment gap

The AI Investment Gap – a discrepancy between C-Level executives who understand AI and those who have yet to deploy it into their business.

By Vanessa Thompson • 3 min read • Thu, 22nd Jun 2017
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Unified Communications

Bluewolf announces new AI telco Salesforce solution to deliver better CX

Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.

By Kai Ping Lew • 3 min read • Wed, 7th Jun 2017
The role of IBM's secret Salesforce business
Data Analytics

The role of IBM's secret Salesforce business

Exploring IBM's clandestine powerhouse, Bluewolf, the specialist shaping global Salesforce implementations with unmatched cloud expertise.

By Sean Mitchell • 4 min read • Thu, 27th Oct 2016
IBM snaps up Salesforce consulting partner
Data Analytics

IBM snaps up Salesforce consulting partner

IBM has acquired global consulting agency Bluewolf and announced it will join IBM Interactive Experience. Financial details were not disclosed.

By Catherine Knowles • 2 min read • Mon, 16th May 2016
Salesforce IoT Cloud - what does it mean for businesses?
Data Analytics

Salesforce IoT Cloud - what does it mean for businesses?

Companies have realised the importance of frequent innovation and are able to increase the quality and speed of development with ALM and cloud.

By Shannon Williams • 2 min read • Thu, 17th Sep 2015
The call centre is dead, long live the contact centre
Customer Relationship Management

The call centre is dead, long live the contact centre

Technology presents opportunities to increase channels of customer interactions and drive down costs, creating major opportunities for businesses.

By Staff Writer • 4 min read • Thu, 30th Jul 2015
DON'T MISS: Driving success through the channel webcast
Unified Communications

DON'T MISS: Driving success through the channel webcast

Bluewolf is hosting a live webcast with presentations from the company as well as speakers from QlikView and salesforce.

By Staff Writer • 1 min read • Sat, 3rd Oct 2009

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