Digital Transformation / DX
Artificial Intelligence / AI
Internet of Things / IOT
Augusta launches digital transformation project with IBM and Salesforce
Kiwi company Augusta Funds Management has chosen IBM and Salesforce to further advance business operations and upgrade its investor experience.
Bluewolf report shows Aussies slow in AI adoption
The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.
IBM named a global leader among Salesforce implementation partners
Forrester Research recently released a report that delved into the world of Salesforce implementation partners and selected 11 of the best.
Who’s ready for augmented intelligence? The AI investment gap
The AI Investment Gap – a discrepancy between C-Level executives who understand AI and those who have yet to deploy it into their business.
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
The role of IBM's secret Salesforce business
We investigate the role of IBM's recently acquired cloud consulting practice.
Australia leads way with Salesforce integration, but 67% believe there's more potential
IBM cloud consulting agency Bluewolf has found that Australian firms are embracing Salesforce, but 67% think there is more innovation potential.
IBM snaps up Salesforce consulting partner
“As a part of IBM iX we will amplify our capabilities to create extraordinary customer moments and digital experiences," says a Bluewolf spokesperson.
Salesforce IoT Cloud - what does it mean for businesses?
Companies have realised the importance of frequent innovation and are able to increase the quality and speed of development with ALM and cloud.
The call centre is dead, long live the contact centre
Technology presents opportunities to increase channels of customer interactions and drive down costs, creating major opportunities for businesses.