Chatbots stories - Page 25
Banking and securities IT spending down, Gartner forecasts 2021 rebound
Wed, 12th Aug 2020
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uc
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martech
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supply chain
COVID-19 is causing a decline in worldwide banking and securities IT spending in 2020, but a rebound is expected in 2021, says Gartner.
Microsoft 365 packed full of new features
Wed, 22nd Jul 2020
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uc
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martech
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agentic ai
Microsoft Inspire kicks off with major announcements across Azure, Microsoft 365, business apps, security, enablement, and sustainability.
ANZ businesses still investing in AI, despite COVID-19
Tue, 21st Jul 2020
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uc
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digital transformation
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martech
Despite the COVID-19 pandemic, over 30% of Australian and New Zealand businesses plan to increase budgets for AI in 2020, says IDC report.
How technology is driving a better way to work
Fri, 17th Jul 2020
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uc
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martech
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it automation
Technology has long been feared as a job-stealer, but new tech like AI and automation can actually improve work conditions for employees.
Consumers turn to chatbots & online messaging as COVID-19 bites
Wed, 24th Jun 2020
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crm
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uc
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cx
Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.
Microsoft partners with Workday to prioritise enterprise planning in the cloud
Fri, 5th Jun 2020
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uc
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public cloud
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martech
Microsoft partners with Workday to bring Workday Adaptive Planning to Azure cloud, enhancing productivity and collaboration for customers.
AWS and Slack enter strategic partnership
Fri, 5th Jun 2020
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uc
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hyperscale
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public cloud
Amazon Web Services and Slack unveil a multi-year partnership to enhance enterprise collaboration, integrating AWS's cloud tools directly into Slack's platform.
AI chatbot helps users navigate COVID-19 stimulus packages
Tue, 2nd Jun 2020
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uc
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martech
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ai
RSM Australia has launched RAMI, an AI chatbot designed to help users navigate complex COVID-19 financial stimulus packages, offering 24/7 support.
Lucidworks develops deep learning solution to make chatbots smarter
Tue, 19th May 2020
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uc
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cx
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martech
The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.
Increased digital adoption is silver lining for vendors during pandemic
Thu, 23rd Apr 2020
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uc
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martech
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iot
APAC IT vendors have a significant revenue growth opportunity in digital transformation post-COVID-19, says GlobalData. Increased digital adoption expected.
How Australian IT management can use external data to power internal AI tools
Wed, 22nd Apr 2020
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uc
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martech
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ai
Australian IT MSPs can leverage external data to enhance AI tools, ensuring they stay competitive in the booming AI landscape despite low internal data volumes.
How companies can use emerging CX technologies to improve customer retention
Mon, 20th Apr 2020
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crm
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uc
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cx
Aussie firms adopt new CX tech amidst economic strain, seeking to prevent customer loss and enhance engagement.
AI revenue in APAC to hit almost USD$30 billion by 2024 - report
Wed, 15th Apr 2020
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uc
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martech
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ai
GlobalData has today revealed that the revenue of AI platforms will grow at a compound annual growth rate (CAGR) of 26.8% between 2019 and 2024.
Research: ANZ AI market to grow nearly 30% by 2024
Wed, 15th Apr 2020
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uc
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martech
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ai
Analyst firm GlobalData says that revenue across APAC will grow to US$29.3 billion by the same year, driven by growing government acceptance.
How to start your own business by leveraging the power of outsourcing
Mon, 6th Apr 2020
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uc
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devops
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martech
Outsourcing provides a very good opportunity to start your business from scratch, especially if you have a team of like-minded people.
Deep learning seeing widespread adoption in APAC region
Fri, 27th Mar 2020
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uc
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martech
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ai
Deep learning is driving AI growth in the APAC region, with the market expected to account for 30% of global AI revenue, USD $97.5 billion by 2024.
New DXC healthcare solution enables remote patient engagement
Tue, 24th Mar 2020
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uc
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martech
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hybrid & remote work
DXC Technology has released a new patient-centered care solution to aid interoperability and remote patient engagement for healthcare organisations.
Oxford brings new version of dictionary app to remote learners
Sat, 21st Mar 2020
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uc
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martech
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e-learning
Oxford has released an updated version of its advanced dictionary app with the intention of aiding remote learning for homeschoolers around the world.
The tech on the frontlines of the fight against COVID-19
Mon, 2nd Mar 2020
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robots
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uc
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drones
GlobalData explains how emerging technologies are being deployed to help keep the spread of the virus in check.
Organisations must tear down the walls between IT and CX
Fri, 21st Feb 2020
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crm
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uc
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cx
Organisations need to look at their customers in a completely new way as individuals that have unique needs and preferences.