Results:

“Kaseya’s enhanced customer success initiative will enable our customers and our community to reach new heights with Kaseya."More

Vend takes a look at the top trends that are impacting retailers in 2015, and investigates how they can capitalise on them to be successful.More

Identity and access management isn’t just about security; instead organisations are looking to IAM to help transform customer engagement.More

Skinny Mobile has received a number of accolades from the 2015 Canstar Blue Awards, achieving five stars in a range of categories.More

In order to protect against the increasing number of IT security threats that threaten modern businesses, it is important to have the right expertise.More

The digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die.More

Genesys has launched a new set of cloud offerings in order to expand into the Australian mid-market and strengthen its presence in New Zealand.More

Zendesk Embeddables, released today, is a suite of features in order to increase customer support and engagement on mobile and web platforms.More

National Australia Bank shows its commitment to social media with a new command centre.More

The world of partner programmes can be complex and confusing. Amy Christopher, Symantec partner marketing manager, Asia Pacific and Japan, suggests soMore

Ensuring your customers’ experience of Voice over Internet Protocol meets their expectations can reap benefits. Cameron Beattie, Conversant managing director, explains the building blocks to successfully building and deploying a VoIP solution.More

The cost of keeping customers waiting longer than 10 seconds rings bells with many CIOs.More